Join Our Team at Elm Chevrolet Experienced Service Advisor/WriterElm Chevrolet is looking for an experienced Service Advisor/Writer to join our busy service department in Elmira, NY.Previous automotive service advising/writing experience is required. This is not an entry-level position. Applicants without relevant automotive service experience will not be considered. Were looking for someone who understands how a dealership service department operates, communicates well with customers and technicians, and can keep things moving in a fast-paced shop. What Youll DoGreet customers and discuss their vehicle concerns and service needs. Write accurate repair orders and estimates. Explain recommended repairs, maintenance, and associated costs. Schedule and prioritize work to maintain efficient shop flow. Communicate with technicians regarding diagnosis, repairs, and completion times. Keep customers informed throughout the repair process. Maintain accurate service records and documentation. Address customer questions and concerns professionally. Use dealership software to schedule appointments, manage repair orders, and process completed work. Follow up with customers to ensure a positive service experience. What Were Looking ForPrevious Service Advisor/Writer or directly related automotive service experience is required. Working knowledge of vehicle systems, repairs, and maintenance. Strong customer service and communication skills. Ability to communicate effectively with both customers and technicians. Strong organizational and multitasking skills. Ability to work efficiently in a busy service department. Basic computer skills and the ability to use dealership software. Valid drivers license with a good driving record.
What We Offer:
Competitive pay based on experience and performance.
Health and dental benefits.401(k) plus pension plan.
Paid holidays and vacation time.
Ongoing training and development.
Employee pricing on parts and service.
Please apply only if you have relevant automotive service experience.
