Dispatcher

What You'll Do: Run the Board. Move the Fleet. Build a Real Career. If you’re the kind of person who thrives under pressure, can juggle ten things at once, and knows how to keep people and equipment moving efficiently — we’ve got a seat for you. As a Dispatcher at Trademark Metals Recycling, you’re the nerve center of the operation. You’ll coordinate drivers, manage routes, handle customer service calls, process billing, and make real-time decisions that keep the whole yard running on schedule. It’s a fast-paced, high-responsibility role that rewards sharp thinkers with $65,000+ average earnings, weekly production bonuses, and the full backing of Nucor — a Fortune 150 company built on taking care of its people. Daily Job Duties – What You'll Do Follow all company and OSHA safety procedures — safety is always the first priority Dispatch and support drivers throughout the day — route them efficiently to deliver timely, reliable service to customers Take inbound service requests from customers and TMR teammates — triage, prioritize, and act fast Monitor customer scale alert systems and respond to issues as they arise Assess loaded boxes and trailers on the yard from the previous day and schedule them for unloading Review and process daily paperwork from the prior day — check contractor times and compare against billing Review driver performance daily and flag issues or trends to management Assist drivers with problems in the field — make the call on when to escalate to management Perform general office and billing duties as assigned by the Manager When something goes sideways, people look to you to fix it. Dispatch systems experience and billing knowledge are a strong plus — we’ll train the right person on the rest.

What We're Looking For: Dispatch systems experience preferred — familiarity with routing and logistics software is a strong plus Can effectively communicate in English and Spanish Billing and administrative experience preferred Excellent verbal and written communication skills — comfortable on the phone, radio, and in person Able to multitask, stay organized, and follow up on outstanding issues without letting things fall through the cracks Strong problem-solving instincts — you assess situations quickly and make good calls under pressure Professional, customer service-focused attitude with the ability to handle difficult situations calmly Computer proficient — Microsoft Outlook, Excel, Word, and ability to learn in-house systems Willingness to learn the scrap metal recycling industry — knowledge is a plus, drive to learn is a must Candidates within 50 miles of location preferred Must pass a hair drug test and background check Preferred: Knowledge of the metals recycling industry preferred but not required — we’ll get you up to speed Pay, Benefits & Career Growth: Weekly production bonus Paid training – we’ll teach you what you need to succeed Fast benefits – medical, dental, & vision after just 30 days Profit sharing – yearly payout averaging ~17% of annual pay 401(k) match – company matches 17% of your contributions Employee stock purchase plan – company matches 10% Paid vacation – 40 hours after 6 months Parental leave Tuition reimbursement – up to $5,250 per year Company-paid life & disability insurance Clear career paths – promote from within, no cap on growth  Learn more about Nucor benefits: www.nucor.com/benefits Our Commitment to a Drug-Free Workplace: Employment is contingent upon successfully passing a pre-employment drug screening, which includes both urine and hair follicle testing.