Description:
Information Clerk
Hanford, CA | Full-Time | Non-Exempt
Salary Range: $20.60 - $21.86 per hour
Join Our Mission
At Kings View, every role contributes to something bigger by improving lives and strengthening communities throughout California.
Position Summary:
Reporting to the Office Operations Manager, the Information Clerk provides administrative and reception support for busy mental health programs. This position serves as a welcoming first point of contact for consumers while supporting scheduling, admissions, front-line screening, and accurate documentation.
Key Responsibilities:
Answer a multi-line phone system and document calls in the Access Service Journal; schedule, reschedule, and cancel medication and outpatient appointments; greet and assist consumers accessing services; conduct admission interviews; obtain and update financial and insurance information; provide interpreting services as needed; support front-line screening and service scheduling; and provide clerical support for satellite clinics as assigned.
Required Qualifications:
High School Diploma or equivalent; two years of clerical office experience; bilingual English/Spanish skills, both verbal and written; and a valid California Class C Driver License. Strong data entry, typing, 10-key, multi-line phone, EHR scanning, and appointment scheduling skills are required.
Preferred Qualifications:
Experience working in a healthcare facility, hospital, or physician office is preferred. Successful candidates will demonstrate excellent customer service, time management, organization, attention to detail, and the ability to work effectively in a fast-paced environment. Why Join Kings View?
Join a mission-driven organization where your customer service, organization, and attention to detail help individuals access important behavioral health services with dignity and compassion.
Benefits:
Medical, Dental and Vision Insurance; 403(b) Retirement Plan with Employer Match; 12 Paid Holidays; Paid Time Off; Education Reimbursement; Employee Assistance Program; Quarterly Mental Health Days for eligible employees; Leadership Development Opportunities. ADA Statement
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. Equal Employment Opportunity
Kings View is an Equal Opportunity Employer committed to an inclusive workplace.
