Post Secondary Program Specialist (COSI Achieve)

Post Secondary Program Specialist Full Time FLSA Status: Non-ExemptThe Post Secondary Program Specialist supports COSI Achieve programming through student support, outreach, recruitment, and intake. The Specialist manages an undergraduate student caseload aligned with IHDF and COSI Achieve goals, supports annual post-secondary programming outcomes, and reports to the Post Secondary Program Manager. PRIMARY RESPONSIBILITIESOUTREACH & RECRUITMENT:Collaborate with Post Secondary Program Manager to develop and implement an outreach and recruitment plan to recruit eligible high school youth & undergraduate students into the COSI Achieve program following the guidelines set by COSI Achieve. Supports the IHDF Scholarship process and cycle. This includes the application process, awarding and disbursement of awards. Cultivate professional relationships and collaborate with school districts (BVSD & SVVSD), school administration, counselors, staff and community partners to ensure eligible students know about the COSI Achieve Program and are provided access to participate in events, workshops, and services focused on postsecondary success and retention. UNDERGRADUATES:Implement Holistic Student Support Services that adhere to the core principles outlined in the COSI Achieve Program Guide: Holistic support - Holistic Student Support Services address the diverse needs of the students, recognizing that academic success is closely tied to personal well-being. By offering personalized and integrated support in multiple areas, services should mitigate barriers to enrollment, retention, and completion of a degree or credential. Tailored approach - Services are responsive to the unique needs of each student. Resource optimization - Leverage existing on-campus and community resources to prevent duplication and enhance support. Data Driven Design - Utilize institutional data to identify student needs and target service delivery for maximum impact. Monitors progress of a caseload of students with check-ins, scheduled meetings, and office hours. Responding to students' questions, concerns and needs with college resources and information. Refers post-secondary students to campus based resources and partners to support persistence and completion of their education program. Support student learning and personal well-being by understanding the unique needs of the students on the caseload and then providing services and/or connecting students with existing resources based on those needs. Examples include but are not limited to: time management, note taking, leadership opportunities, financial literacy, etc. PROGRAMMING AND ADMINISTRATIONWorks to improve program systems and develop initiatives that encourage student engagement with academic success resources and student development opportunities. Maintains, monitors and tracks all students’ data and notes related to college access programming, services and other related information within Salesforce database. Actively participates in IHDF staff meetings and other professional development opportunities offered by the organization. Other Duties As AssignedQUALIFICATIONS: Bachelor’s degree or equivalent experience. Required. 1-3 years experience with working with youth in a post secondary environment. Experience collaborating with students virtually, via phone and in person. Proficiency using remote communication to coordinate and follow-up with students. Strong verbal and written communication skills. Ability to work independently and as part of a team in a remote work environment. Connects with our mission and has experience working with under-resourced communities. A proficient understanding of word processing, spreadsheets, PowerPoint, Canva, Salesforce and social media platforms required. PHYSICAL AND COGNITIVE REQUIREMENTS NECESSARY TO PERFORM THIS JOB:Ability to provide support and interventions for post-secondary growth. Collaborate effectively internally and with community partners. Cultural competency. Critical thinking and problem-solving skills. Knowledge of adolescent development or experience with grades 9–12.Active listening skills. Reliable transportation, valid driver's license, and insurance. Ability to drive a 14-passenger minibus. Willingness to work evenings/weekends and travel for conferences. Ability to lift and carry up to 25 lbs. Bilingual (Spanish/English) preferred.