Community Manager

Role Overview: We are seeking a Community Manager to lead and support our member experience. You will handle onboarding, mastermind groups, online engagement, and in-person meetups. This role is both strategic and hands-on, requiring strong coaching and facilitation skills.

Key Responsibilities: Onboarding Members:

• Provide a warm and personalized onboarding experience.
• Introduce members, share resources, and set success plans.
• Make every member feel welcomed and connected from day one.
• Facilitating Mastermind Groups:
• Lead and schedule group coaching/mastermind sessions.
• Prepare agendas, guide discussions, and encourage follow-through.
• Motivate members to actively contribute.
• Driving Online Engagement:
• Stay active in WhatsApp and forum groups.
• Spark conversations, celebrate wins, and answer questions.
• Encourage meaningful participation and peer-to-peer support.
• Organizing In-Person Meetups:
• Plan local or national events for community members.
• Manage logistics, communication, and follow-ups.
• Strengthen relationships through face-to-face connections.
• Boosting Retention & Value:
• Maintain regular check-ins with members.
• Track engagement and use feedback to improve experiences.
• Promote referrals and deepen high-value relationships.
• Supporting Value-Led Sales:
• Help members identify next steps through trust-based conversations.
• Share warm opportunities with the sales team.

Who You Are: A natural connector who builds trust easily. Skilled at facilitating group discussions. Organized, accountable, and proactive. Comfortable with social media-style communication. Always looking to improve member experiences. Experienced in community management and coaching (certification preferred).Tech-savvy, with experience using AI tools and CRM systems.

Location: Remote (PST preferred).

Schedule: 20 hours per week. Must overlap 2 hours between 05:00–10:00 p.m. PST (Mon–Thu).

Reports To: Leadership Team.

Pay Rate: $30–$50/hour.