Remote Fan Experience Specialist

KEEN, Inc. is hiring a Fan Services Representative to provide exceptional experiences via phone, email, and live chat. You will respond to inquiries, assist with orders, returns, exchanges, and warranties, and share product information to help fans make informed purchases while promoting the brand values. The role requires empathy, strong communication, and the ability to manage multiple requests in a fast-paced environment, with potential for hours beyond 40 per week.