Catering Sales & Services Manager Location: Nashville, TNOur client, a prestigious luxury hotel, is seeking a Catering Sales & Services Manager to oversee weddings, social events, corporate gatherings, and boutique meetings. This is a hands-on, client-facing role with full ownership of events from initial inquiry through post-event follow-up. The ideal candidate is highly organized, professional, and excels at delivering personalized guest experiences while driving business results. This is a full-time role with a flexible schedule that includes weekends and holidays and offers opportunities for professional growth.
Key Responsibilities:
Generate new business and manage client relationships, collaborating with Sales and Culinary teams to design customized event experiences.
Respond promptly to inquiries, manage leads, and guide clients through the booking process.
Prepare proposals, contracts, schedules, and budgets, ensuring accurate post-event billing.
Coordinate all event logistics with internal teams including Culinary, Banquets, Stewarding, A/V, Engineering, Housekeeping, and Front Office.
Serve as the main on-site contact during events, resolving client requests and any issues with discretion.
Plan layouts, staffing, and timelines to maximize both guest experience and operational efficiency.
Conduct pre-event briefings and coordinate resources for seamless execution.
Monitor service quality and provide coaching to maintain high standards.
Candidate Profile:
2+ years of experience in catering sales, conference services, or event management, preferably in luxury hospitality.
Strong organizational, communication, and relationship-building skills.
Detail-oriented, professional, and able to manage multiple priorities under pressure.
Comfortable using CRM systems and Microsoft Office for tracking and reporting.
