We are seeking a technically strong Product Engineer to support the development, quality, compliance, and ongoing improvement of our client's diverse product portfolio. This Product Engineer will serve as a key technical resource across product development and will work closely with international manufacturing partners, internal product and quality teams, sales, and branch operations. The ideal candidate brings hands-on knowledge of refrigeration and HVAC/R equipment, strong engineering judgment, and the ability to translate technical requirements into practical product solutions. Experience working with overseas manufacturers, particularly within a private-label or distribution environment, is highly valued.
How You Will Make an Impact:
Manage the technical lifecycle of assigned products, establishing and maintaining engineering requirements, specifications, and performance standards from initial development through commercialization.
Support a broad product portfolio that includes ductless and inverter-based ducted systems, refrigerants, hoses, tools, components, and replacement parts.
Analyze engineering drawings, technical documentation, specifications, and manufacturer data to identify design, performance, and manufacturability considerations.
Collaborate with international factory partners to refine product designs, resolve technical concerns, and ensure products meet established requirements.
Work closely with the international office and manufacturing teams to create, update, and standardize product specifications and technical documentation.
Oversee engineering aspects of product compliance and certification for the North American market, including UL, ETL, AHRI, EPA 608, and DOE requirements.
Investigate product failures and technical issues through structured root-cause analysis and coordinate corrective and preventive actions with suppliers.
Contribute technical expertise to product planning by researching competing products, conducting teardown evaluations, and assessing new technologies and market developments.
Assist with new product introductions by coordinating third-party testing, certification activities, and technical approvals.
Prepare and maintain product documentation, including installation instructions, troubleshooting materials, technical notices, and product bulletins.
Track changes to HVAC/R industry standards and government regulations and communicate potential impacts to the product and compliance teams. Work with Sales and Marketing to create technical product resources, competitive comparison materials, training content, and other tools that support the field organization.
