CoveCare Center is seeking an experienced, collaborative, and mission-drivenClinical Directortolead our Mental Health Clinic.
This is an exciting opportunity for a behavioral health professional who enjoys developing strong clinical teams, improving systems, using data to drive performance, and ensuring high-quality, person-centered care. The Clinical Director provides both clinical and operational leadership for the program.
As Clinical Director, you will:
Provide leadership, supervision, coaching, and professional development to clinical staff
Promote high-quality, person-centered, trauma-informed, and recovery-oriented care
Oversee clinical operations, including assessment, admissions, case assignment, referrals, treatment, and discharge
Monitor program performance, productivity, documentation, quality measures, and key performance indicators
Ensure compliance with NYS Office of Mental Health (OMH) regulations, agency standards, and other applicable requirements
Maintain Utilization Management/Utilization Review (UM/UR) requirements
Support staff in meeting documentation and collaborative documentation expectations
Provide leadership during clinical crises
Provide crisis coverage in a rotating schedule during business hours and after hours;
Use program data to identify trends, strengthen performance, and support continuous quality improvement
Collaborate with other CoveCare programs and community partners to coordinate care
Support program growth, community outreach, service development, grants, and other strategic initiatives
Monitor program utilization, fiscal performance, contracts, and reporting requirements
Represent the program on internal committees, community task forces, and other collaborative initiatives
Provide direct clinical servicesWhat We’re Looking For
Candidates should have:
A graduate degree in a health-related field with appropriate NYS licensure/certification, or eligibility as a Qualified Health Professional under NYS Mental Hygiene regulations
LCSW or LMHC preferred
At least three years of experience in a community-based mental health and/or substance use treatment setting
At least one year of supervisory and administrative experience
Experience working with individuals with co-occurring mental health and substance use needs
Strong leadership, communication, organizational, and problem-solving skills
The ability to coach staff, provide meaningful feedback, manage competing priorities, and hold teams accountable while maintaining a supportive work environment
A commitment to trauma-informed, person-centered, collaborative care
Comfort using technology, electronic health records, data, and performance measures to support program operations
Schedule & Work Arrangement
Full-time, Monday–Friday position
Position is in-person during the initial training and onboarding period
Potential for a hybrid work schedule following successful completion of the in-person training period, based on program and operational needs
The position requires flexibility to support program operations, with at least one in-person workday per week including evening hours
Participation in rotating agency-wide crisis coverage during and after business hours is required
