Chime seeks an Incident Operations Manager to own end-to-end incident handling, from declaration to remediation. You will coordinate across Engineering, MX, Core Experience, Risk, Compliance and Finance, guiding stakeholders to timely customer-focused resolutions.
You will own improvement workstreams and train coordinators, ensuring proactive risk detection and measurable response enhancements for quarterly improvements.
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Level
Manager L7
Location
Chicago, IL
Occupation
General and Operations Managers
Industry
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