Analyst job at SGS Consulting. Pennsylvania.
Job Responsibilities:
The Business Analyst will support the Vendor Management team within Customer Care by providing analytical, operational, and process improvement support.
This role focuses on ensuring vendor compliance through auditing, onboarding coordination, call observation, and performance analysis.
The ideal candidate will have strong analytical skills, attention to detail, and the ability to collaborate across teams to drive service excellence and mitigate risk.
Skills: Vendor Management
compliance
Customer Service
Education/Experience: High School
