Providing guests excellent service and hospitality in our retail cafes. Locations currently accepting applications:
Northgate Full time · 32–40 hours/week
Starts at $15.16 per hour, up to $17.16 This continuous posting is for a position which is always accepting applications to be evaluated, even during periods when the location is not actively seeking a fulfillment of the position.
Wages:
$15.16 ($17.16/hr Base Wage Cap) + Tips (Avg $6/hr) - Results in Avg $21-23/hr total take home. Semi-Annual Performance Based Raises. Accrued Paid Sick Time First Year, up to 80hrs General Use PTO after Year 1.Minimum Weekly Availability Requirements:
3 days of fully open availability (2 of which must be a Fri, Sat, or Sun)2 additional days with at least 8 hours of availability during operating hours.
About the team:
Loyal Coffee is a barista owned and operated coffee company located in Colorado Springs. Our purpose is to use coffee to engage, encourage, and elevate community. This happens through roasting and serving coffee we love, to people we love, in a community we love In our retail locations we serve really good coffee and toast with a hyper focus on hospitality. We have a hard working atmosphere with a high level of accountability. We work with a clear purpose and goals that propel us to reach our fullest potential. We prioritize community in everything we do. It’s important that we build community among our team and among everyone we interact with as a result of working at Loyal Coffee. We also roast and wholesale coffee around the world. We are proud to use our resources to make the best possible coffee we can share with our community around the world. What is the opportunity?
The barista position works in our retail locations providing hospitality and products to all guests who enter. There are a wide variety of roles you may take on while working as a barista in our retail environment throughout any given shift. These different roles make up the team that delivers a hospitable experience, exceeding the expectations of our guests. An assigned role may look like any of the following:
Support Squad: This role supports the entire team through efficient cleaning, doing dishes, and keeping products stocked. Food Builds: Here you will prep and make food in a timely and excellent manner for all guests. Register: Here you will greet all guests, guide them to excellent products, and orchestrate transactions in a hospitable way. Barista: Here you will make coffee and other drinks for guests in a timely manner and according to Loyal Coffee’s standards of excellence. Ambassador: In this role you will be delivering food and drinks, interacting with guests, and ensuring the overall guest experience is everything it’s supposed to be. While working any of these positions you will be striving to meet our common goal which is to exceed our guests expectations. Together, each position works to guide every guest through 9 touch points of service. While participating in orchestrating the guest experience, each job requires specific side work to be accomplished along with your contribution to the overall organization, cleanliness, and organization of your cafe. These positions require training and education all offered by Loyal Coffee. As you grow through the company and through different positions, you will acquire some amazing knowledge, training, and opportunities. What are the daily tasks? Uphold Loyal Coffee’s Common purpose, values, and goal. Perform all opening & closing duties for your assigned shift. Engage all guests in a positive and friendly manner. Maintain a clean and welcoming environment for guests on a consistent basis. Perform all duties for your assigned position as they apply to the guests journey through the 9 touch points. Participate in daily team communication Complete all daily tasks and side work according to your assigned position. Individuals who love community and teamwork Folks who are willing to work hard and be held accountable to high standards People who are eager to learn and grow in their career and life People who have a high interest in speciality coffee and desire to work as a coffee professional Folks who are detail oriented and are interested in providing a hospitable experience Required Skills and Physical Requirements: Are at least 18 years of age. Able to show up early to open (5:30am) or stay late to close (6:30pm) Reliable transportation to work, even in times of reasonable inclement weather. Ability to work efficiently and with excellence by yourself and with a team. Can be on your feet for long periods of time Must be able to lift 25 lbs by yourself Can maintain a positive and hospitable attitude for long periods of time Can prioritize tasks and adapt to a fluid work environment Are prepared to commit to at least a year of employment with Loyal./li>Why you will love working with us: You will be part of a community and will get to contribute to a great community. You will learn and grow a ton. We have a long term growth and education program focused on coffee education, hospitality training, and personal development. There are scheduled raises based on performance and time with the company. You get a free bag of coffee every week and discounts on all our other products and merchandise. We offer paid time off. The leadership team strives to do what is right, is passionate about their work, and is open to feedback. The entire team is full of passion and is a ton of fun to be around. There is a space to grow in your coffee career.
