Customer Engagement Specialist
brothers heating cooling plumbingLincolnton, NC
$20–$30/hour
APPLYCustomer Engagement Specialist
brothers heating cooling plumbingLincolnton, NCMid L4
$20–$30/hour
Sales and Related Workers, All OtherSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelCustomer Service Representatives
Plumbing, Heating, and Air-Conditioning ContractorsPlumbing and Heating Equipment and Supplies (Hydronics) Merchant WholesalersWarm Air Heating and Air-Conditioning Equipment and Supplies Merchant Wholesalers
APPLY NOWCompany Name: Brothers Heating, Cooling, Plumbing Overview: Pay: $20-$22 per hour + commission
Earning potential: $25 – $35/hour on average with commission
Schedule: Wednesday through Sunday, Weekends required, typically 10:00 AM - 5:00 PM
Location:
Hickory, or Lincolnton, SCPart-time and full-time opportunities available Brother's Heating, Cooling, and Plumbing is the nation’s largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes. We’re hiring Customer Engagement Specialists to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting. You'll connect with homeowners while they shop, learn about their home-comfort needs, and introduce them to ARS heating, cooling, plumbing, energy-efficiency, and indoor air-quality solutions.
What We Offer:
- Hourly pay + UNCAPPED commission
- Average earning potential of $20–$30/hour with commission
- Weekly pay via direct deposit
- Paid training
- Flexible part-time and full-time opportunities
- Career path into HVAC Sales Advisor roles
- Work inside an established home-improvement retail environment
- No door-to-door sales
- No cold calling
- Full-Time Employees Also Receive
- Insurance available after 31 days
- Low-cost medical, with options as low as $5/week
- Dental and visionHSA/FSA401(k) with company match
- Paid time off + holiday pay
Company-paid life insurance Responsibilities: As a Retail Sales Associate, you will engage with homeowners while they shop and introduce them to Brothers heating, cooling, and home comfort solutions. This is a high-energy sales role focused on customer engagement, lead generation, and appointment setting.
Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality
Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions
Generate leads and schedule free in-home consultations
Enter customer information and book appointments for ARS specialists
Represent ARS with a professional and positive in-store presence
Support in-store promotions alongside retail management and ARS team members Qualifications: What We’re Looking For Outgoing personality and willingness to speak with shoppers
Retail, kiosk, Door-to-Door, or sales experience preferred (not required)
Ability to stand and walk during shifts
Weekend and some holiday availability
Reliable transportation
Clean, professional appearance representing the ARS brand
Ability to attend weekly in-office meetings
Employment is contingent on a background check in accordance with applicable law Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
Matching similar jobs
Level
Mid L4
Salary
$20–$30/hour
Location
Lincolnton, NC
Occupation
Sales and Related Workers, All Other
Industry
Plumbing, Heating, and Air-Conditioning Contractors
Posted
13 days ago