OPERATIONS MANAGER C-SES - 64064702

Your Specific Responsibilities: The selected candidate will serve as a key decision-maker, providing strategic direction, operational oversight, and subject matter expertise to ensure successful implementation and sustainability of public health accreditation efforts. You'll collaborate with dedicated professionals, influence strategic initiatives, and help shape the future of public health excellence. We are seeking an experienced and highly motivated professional to serve as the Accreditation Section Manager within the Bureau of Community Health Assessment. This leadership role is responsible for overseeing all aspects of the Department's public health accreditation efforts, ensuring continued compliance with the Public Health Accreditation Board (PHAB) standards and maintaining the Department's accredited status. This position combines program leadership, staff supervision, stakeholder engagement, and quality improvement oversight, with a strong emphasis on maintaining and advancing compliance with Public Health Accreditation Board (PHAB) standards. The incumbent will also be responsible for the following: Supervise staff, including hiring, performance management, scheduling, and disciplinary actions. Provide coaching, training, and clear performance expectations. Ensure staff development and completion of required training. Plan, monitor, and evaluate accreditation activities and program performance. Lead and coordinate PHAB accreditation and annual reporting processes. Track and support agency progress toward maintaining accreditation status. Develop and deliver training on PHAB standards for county health departments and partners. Provide consultation and technical assistance to support evidence-based practices and accreditation readiness. Serve as the primary liaison for PHAB-related initiatives. Foster collaboration across departments, county health offices, and community partners. Represent the Department at local, state, and national meetings and conferences. Assist in developing policies, protocols, reports, and program materials. Coordinate meetings, workgroups, and statewide initiatives. Prepare required documentation for grants, accreditation, and reporting. Ensure compliance with applicable state regulations and standards. Stay current on best practices in public health, quality improvement, and accreditation. Participate in professional development and perform additional duties as assigned. Required Knowledge, Skills, and Abilities: The ideal candidate will demonstrate: Strong knowledge of applied research and evaluation methodologies Understanding of public health, public administration, healthcare administration, or social services systems Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Excellent organizational, analytical, and problem-solving skills Exceptional written and verbal communication abilities, including report writing and presentations Ability to clearly communicate expectations, assignments, and complex information Capacity to analyze data, interpret findings, and develop actionable recommendations Proven ability to plan, prioritize, coordinate, and delegate work effectively Strong interpersonal skills with the ability to build and maintain collaborative relationships Ability to work both independently and as part of a team in a fast-paced, dynamic environment

Qualifications: A Master's degree from an accredited college or university is preferred in public health, public administration, social sciences, or a related field. Relevant professional experience in one or more of the following areas: Public health or social services Performance management or quality improvement Strategic planning or systems analysis Program/policy development, monitoring, or evaluation Demonstrated experience applying research and evaluation methods, including: Collecting, organizing, and analyzing quantitative and qualitative data Identifying trends, gaps, and improvement opportunities Developing evidence-based recommendations and performance strategies Preferred: Experience working with or within county health departments or similar public health organizations. Where You Will Work: Tallahassee – CCOC 4025 Esplanade Way Suite 110 Tallahassee, FL 32399 The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions (For more information, please click www.myfrs.com ); Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.