Under the direction of the Sergeant, Department of Public Safety (DPS), the Public Safety Officer I (PSO I), provides support to DPS. Work requires comprehensive knowledge of the organization and skill in working with law enforcement issues and law enforcement policies, procedures, and confidential matters. The PSO I is responsible for performing a broad range of duties and carrying out those responsibilities in a professional and confidential manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Patrols and safeguards tribal lands, resort and gaming facilities, and other assets using advanced situational awareness and proactive crime prevention strategies. Observes the grounds and facilities in accordance with guidelines, laws, policies, and procedures. Patrols can be conducted in a vehicle, on foot, on a bike or other motorized methods to ensure conditions are orderly and to identify any suspected violations. Conducts thorough investigations by analyzing and verifying information using various techniques and interviews. Prepares detailed written reports following departmental guidelines and provides verbal updates as required. Enforces laws, rules, and regulations applicable to the State of California, Federal and Tribal Government effecting arrests and searches in accordance with the relevant laws, policies, and procedures. Responds to calls for service to start investigations based on their observations and handle the collection, management, and preservation of physical evidence. Maintains care and control of authorized equipment, issued uniforms, and departmental approved firearms and ammunition. Responds to emergencies such as fires, injuries, accidents, robberies, assaults, intrusion alarms, bomb, and other threats, and initiates immediate action to control the threat, provide first responder aid or render appropriate assistance. Interviews victims, witnesses and suspects as needed. The role involves sharing information on policies, procedures, and ordinances with visitors, and fostering positive relationships with internal customers, vendors, and law enforcement agencies. It requires using diverse communication skills to engage with community groups and customers from various backgrounds, both formally and informally. Performs other duties as assigned to support the efficient operation of the department. SPECIAL ASSIGNMENT OPPORTUNITIESSpecial assignments are only available to active PSO's who have successfully completed their Field Training Program, are in good standing, and have been in their position for a minimum of six (6) months. Special assignments require current Public Safety employees to go through a testing and selection process. Once selected, the PSO will receive specialized training for their assignment. PSO roles that require non-uniform and/or concealed carry of firearms, must comply with all California State Law, BSIS guidelines, and DPS policies related to the use of firearms. Assignments may include, but are not limited to: Animal Control Unit; must successfully pass certification as an Animal Control Officer.
Motor Officer:
Bike Patrol; must pass physical fitness test for this assignment. Tribal Court Bailiff
School Resource Officer:- Honor Guard
- Protective Services Detail; must pass physical fitness and advanced firearms testing for this assignment.
- Canine Handler; must successfully complete canine handler certification.
- EDUCATIONAL, EXPERIENCE AND QUALIFICATIONSHigh School Diploma or GED required.
- Minimum three (3) years of experience working Security required.
- Must be at least 21 years of age.
KNOWLEDGE, SKILLS AND ABILITIES: (KSA)
Excellent customer service skills. Working knowledge of security procedures and applicable State, Federal and Tribal laws, regulations, and ordinances; interviewing and interrogation techniques; surveillance techniques; and an understanding of laws governing search and seizure is required. Must have the ability to observe situations analytically, and objectively, and to record pertinent information accurately and completely while providing service with skill, firmness, tact, and impartiality. Must accurately recall and express oneself clearly and concisely, orally and in writing. Must remain calm under stressful conditions, exercise reasonable judgment and make sound decisions especially during emergency situations. Must operate a motor vehicle safely and have knowledge of state and local motor vehicle laws. Must be well groomed and clean - hair must be neatly groomed and styled so that it remains professional and conservative in nature. Must abide by DPS policies on uniform appearance and wear issued personal protection equipment including ballistic vests. Must demonstrate proficiency in producing well-written documents, including correct spelling, grammar, punctuation, organization, and content. This will be assessed through a written assignment or test during the hiring process. Must successfully complete required in-service training, which includes, but is not limited to, courses in report writing, weaponless defense techniques, chemical agent (Pepper Gel) use, physical apprehension and arrest techniques, first aid, CPR, powers of arrest, firearms training, traffic and pedestrian movement control, security details, applicable laws, policies and procedures, and access control duties. Must successfully complete a New Employee Orientation training and demonstrate proficiency in conducting field interviews and writing preliminary investigative reports. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONSAt the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. The applicant must have or be able to carry valid California Bureau of Security and Investigative Services (BSIS) Guard card. Must obtain and be able to comply with all current requirements set forth by BSIS for Armed Security Officers. Must successfully pass BSIS courses and Firearms Certification and obtain a Firearms Card. Responsible for maintaining a valid BSIS Guard Card and Firearms Permit. Firearms must comply with the DPS firearms policy. Must be able to possess a firearm registered to the applicant. Must pass all quarterly BSIS firearms qualification course with registered approved firearm. Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENTThe physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. Primary work environment varies between climate-controlled office setting, gaming facility and in outdoor areas. Employee will be exposed to outdoor weather conditions such as rain, wind, cold, and hot climates. Must be able to work long hours under difficult and arduous conditions, frequently exposed to outside weather conditions, secondhand smoke and moderate noise levels (loud music), while standing or sitting for extended periods of time. Work requires travel to attend meetings, trade shows, and conferences. Incumbents may be required to work evening, weekend and holiday shifts. Must have acceptable hearing levels in order to properly monitor radio transmissions. Must be able to work in a fast-paced, high-demand environment. Strength sufficient to exert up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally. Employee must use hands or feet in self-defense, use physical force to maintain or protect life, physically restrain individuals, break up fights, run after fleeing person, subdue and/or tackle individuals, run up and/or downstairs, and stand continuously for more than half of the work shift. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus. Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. Employee must have the stamina to work long hours and overtime, if assigned, and must be willing to work an irregular schedule, which may include weekends, holidays, evenings, and/or varying shifts. Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. Visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, or to make general observations of facilities, guests and employees. Physically able to withstand the challenges of extensive walking, climbing, and descending numerous interior and external stairs, including multi-level building facilities. Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events and San Manuel properties. Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. Must be able to maintain an acceptable level of physical condition. Must maintain care and control of authorized equipment and issued uniforms. The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
