Engineering Operations Technician
Position Overview:
We are seeking an experienced Engineering Operations Technician to support the operation, maintenance, and reliability of mission-critical data center facilities. This is a hands-on technical role responsible for monitoring, maintaining, troubleshooting, and repairing critical electrical and mechanical infrastructure supporting 24/7 data center operations. The ideal candidate has experience working with electrical and/or mechanical systems in a data center, critical facility, industrial, or similarly high-availability environment. The position requires a strong commitment to safety, operational excellence, preventative maintenance, and rapid problem resolution. Candidates must also be comfortable working flexible schedules, including evenings, overnight shifts, weekends, and potentially on-call rotations based on site requirements.
Key Responsibilities:- Perform daily facility rounds to inspect, monitor, and document the condition and performance of electrical, mechanical, and fire/life-safety systems.
- Monitor Building Management Systems (BMS) and Electrical Power Management Systems (EPMS) to identify alarms, abnormalities, and potential equipment issues.
- Operate, maintain, troubleshoot, and repair mission-critical electrical and mechanical equipment.
- Perform preventative maintenance, troubleshooting, root-cause analysis, and corrective repairs.
- Respond to facility and rack-level incidents and work toward resolution within established service-level requirements.
- Support rack installations and decommissioning activities.
- Monitor work requests, manage issues through resolution, and execute assigned projects from planning through completion.
- Create and maintain technical documentation, operating procedures, maintenance records, and change-management documentation.
- Provide on-site oversight and support for contractors, subcontractors, and vendors, ensuring work complies with established procedures, safety requirements, and applicable regulations.
- Support multiple facilities or locations when required.
- Participate in training at established data center locations when necessary.
- Equipment & Systems
- Candidates may be responsible for operating, maintaining, and troubleshooting equipment including:
- Standby diesel generators and associated fuel systems
- Three-phase electrical systems
- SwitchgearUninterruptible Power Supply (UPS) systems
- Power Distribution Units (PDUs)
- Battery systems
- Computer Room Air Handling/Cooling equipment
- Centrifugal chillers
- Cooling towers and water treatment systems
- Air handlers
- Pumps and motors
- Building automation and monitoring systems
- Fire and life-safety systems
- General critical-facility infrastructure
- Schedule & Travel Requirements
- Ability to work a flexible schedule based on facility requirements, including evenings, overnight shifts, weekends, and holidays.
- Shifts may be up to 12 hours and may rotate according to a predefined schedule.
- Some locations may require participation in an on-call rotation.
- Ability to travel to or commute between data center locations as business needs require.
- Candidates may temporarily work or train at another facility while their assigned location becomes operational.
- Travel frequency will vary based on operational requirements and assigned location.
Physical Requirements:
Candidates must be able to perform the physical requirements of a critical-facilities environment, with reasonable accommodations where applicable, including:
Regularly lift and/or move up to 39 pounds independently.
Participate in team lifts for items weighing 40 pounds or more.
Climb and work safely from ladders.
Regularly walk, climb stairs, reach, bend, stoop, kneel, crouch, crawl, twist, push, pull, grasp, and carry equipment.
Perform work above shoulder level when required.
Work in environments requiring appropriate personal protective equipment, including hearing protection.
Preferred Qualifications:
2+ years of data center engineering, critical-facilities, or related technical experience.
Experience working with mission-critical electrical and mechanical infrastructure.
Experience reading and interpreting engineering drawings, technical documentation, operating procedures, and maintenance procedures.
Experience writing technical procedures and operational documentation.
Associate's degree, technical degree, or equivalent training in electrical, mechanical, HVAC, engineering technology, or a related discipline.
Ideal Candidate:
The successful candidate will be a hands-on problem solver who works effectively in a high-availability environment where safety, reliability, and attention to detail are critical. This individual should be comfortable troubleshooting complex facility systems, coordinating with technical teams and vendors, documenting work thoroughly, and responding effectively to changing operational priorities.
