Collections Analyst
prospectblueHenrico, VA
Prospect Blue is working with a client in Richmond, VA to find a Collections Analyst! We're working with a well-established distribution company that's adding a Collections Analyst to its credit team. This is a good fit for someone who likes working accounts, solving problems, and partnering closely with sales.
What you'll do:
- Collect past due balances on assigned accounts and negotiate payment plans, keeping the sales team in the loop on accounts of concern
- Follow up daily on open CODsHandle calls and emails from branch staff and customers to take payments, answer billing questions, and resolve credit issues
- Reconcile accounting records with customers
- Review lien waivers for accurate legal language and tie them back to accounting records
- Work with sales and the Senior Credit Analyst on large projects to assess and reduce risk
- Issue demand letters on escalated accounts and decide when an account should go to outside collections
- Help branches work through disputes
- What you bring
- Strong problem solving and sound judgment
- A customer-first approach and clear communication
- Comfort with high transaction volume, multiple priorities, and deadlines
- Close attention to detail and the ability to reconcile accounting records
- Basic negotiating skills
- Basic proficiency with Excel and Word
- A team-oriented working style
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Level
Junior L3
Location
Henrico, VA
Occupation
Bill and Account Collectors
Industry
Collection Agencies
Posted
9 days ago