Lead Water Technician

Role Description: The Lead Water Technician is a full-time, on-site role based in Glendale Heights, IL. This role is responsible for leading water mitigation projects, including assessing water damage, setting up and monitoring drying equipment, performing demolition as needed, and ensuring proper documentation of work performed. The Lead Water Technician will oversee and train team members, maintain safety standards, communicate clearly with clients and internal staff, and coordinate with project managers to meet timelines and quality expectations. Daily tasks include driving to job sites, using industry-standard tools and equipment, following IICRC and company protocols, and ensuring that each project is completed efficiently and professionally.

Qualifications: Strong technical skills in water mitigation, structural drying, use of dehumidifiers and air movers, and moisture detection tools. Experience leading restoration crews, delegating tasks, and training team members in field operations. Ability to read and follow job scopes, complete accurate documentation, and use mobile apps or software for job notes and photos. Solid customer service and communication skills, including explaining processes to clients and coordinating with office staff and project managers. Commitment to safety practices, proper use of PPE, and adherence to industry and company standards. Valid driver’s license with a clean driving record and ability to drive company vehicles to job sites. Physical ability to lift and carry equipment, perform demolition, and work in confined or elevated spaces as needed. Previous restoration or construction experience; water mitigation or IICRC certifications are strongly preferred. Willingness to work some evenings, weekends, and on-call shifts during peak demand or emergency events.