Store Associate In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.
What You'll Do:- Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
- Replenish the sales floor as necessary based on sell through and seasonal changes
- Engage customers by greeting them and offering assistance with products and services
- Execute all product protection standards
- Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
- All associate roles at Kohl's are responsible for:
- Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
- Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
- Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
- Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
- Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
- Accomplishing multiple tasks within established timeframes
- Following company policies, procedures, standards and guidelines
- Maintaining adherence to company safety policies for the safety of all associates and customers
- Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
- Other responsibilities as assigned
- What Skills You Have
- RequiredExcellent customer service skills and ability to multi-task with strong attention to detail
- Verbal/written communication and interpersonal skills
- No retail experience required
- Must be 16 years of age or older
- Flexible availability, including days, nights, weekends, and holidays
- PreferredClient facing retail or service industry experience
- Pay Starts At: $15.50
