Service Plumber

Reports To: Field Service Manager

Position Overview: The Service Plumber is responsible for providing expert diagnosis, repair, maintenance, and installation services for complex plumbing systems within commercial, institutional, and light industrial settings. This role requires a licensed professional who is client-facing, highly reliable, and committed to strict adherence to all plumbing codes and safety standards.

Technical Service & Repair: Troubleshooting: Diagnose and efficiently repair plumbing system failures, including issues related to domestic water, sewage, drainage, gas lines, and commercial fixtures. Maintenance: Perform routine and preventative maintenance on backflow prevention devices, water heaters, sump pumps, sewage ejectors, and other critical plumbing equipment. Drainage: Utilize advanced drain cleaning equipment (e.g., hydro-jetters, cameras) to resolve blockages and identify underlying system issues. Installation: Install, replace, and modify plumbing components in accordance with blueprints, specifications, and client requirements. Documentation: Accurately complete detailed service reports, including time logs, materials used, clear documentation of the problem found, and the solution implemented.

Safety and Compliance: Code Adherence: Ensure all work performed meets local, state, and federal plumbing codes, including those specific to commercial facilities. Safety Protocol: Strictly follow all company safety policies, including proper handling of tools, working in confined spaces, and maintaining a clean work environment. Permitting: Understand and comply with required permitting processes for specific plumbing installations or major repair projects.

Customer Interaction: Professionalism: Communicate clearly and courteously with clients, explaining the nature of repairs, potential costs, and maintenance recommendations. Estimate Review: Work with the Service Manager to prepare and present estimates for larger repairs or replacement projects.

Licensure: Journeyman Plumber License in TN or Master Plumber license is a plus.

Experience: Minimum of 7 years of professional experience performing commercial plumbing service and repair work. Specialized Knowledge: Proficiency with pipe fitting, soldering, brazing, and knowledge of various piping materials (Copper, PVC, PEX, Cast Iron, Steel). Experience with backflow testing and certification is highly desirable.

Physical Demands: Must be able to lift up to 75 lbs, work comfortably in tight spaces, and handle the physical demands of the trade. Driving: Valid driver's license and clean driving record are essential.