Policy Manager, Safety & Civility - Trust and Safety

Responsibilities: The Trust & Safety Policy team at TikTok helps ensure that our global community is safe and empowered to create and enjoy content across all of our apps, while protecting our brand. As a member of our Trust & Safety Policy Development team, you will serve as a TikTok content expert with a focus on Safety & Civility (hate speech, hateful behaviors, harassment, bullying, violent extremism, criminal behaviors, youth and adult exploitation and abuse). In this role, you will be part of a global Trust & Safety organization, helping lead our efforts to ensure that our Safety & Civility policies protect the safety of our users while balancing free expression. You will do this by helping to establish and iterate policies that govern the TikTok platform, as well as providing expertise on the impact of technology, media, and related cultural trends. Craft new and/or update existing content policies that focus on Safety & Civility for our global community on the TikTok platform. Collaborate with Policy Enforcement, Regional Policy, and Product teams to improve content policies and streamline enforcement and processes. Engage with Legal and Public Policy teams to ensure compliance with key regulations and be a consultant for any potential new regulations or government regulatory requests. Act as a global escalation point of contact when necessary, and align all stake‑holders and leadership to respond to emergency policy decisions. Remain up‑to‑date on industry trends and emerging issues in the Safety & Civility space and design policies & policy positions to address them on platform where necessary. Serve as the subject matter expert representative for Safety & Civility efforts, in coordination with Regional Policy, Public Policy, Comms, and/or Outreach & Partnerships. Engage with external stakeholders to incorporate outside expertise into TikTok’s platform policies. Support the execution of the strategic vision for the Safety & Civility team, working cross‑functionally with other team members to optimize policy iteration, implementation and training procedures to deliver high‑quality results.

Minimum Qualifications: Minimum 5 years experience in Public Policy, Human Rights, Policy Enforcement, Law, Academia or related field.2+ years of experience in topics related to Safety & Civility (e.g., hateful behaviors, law, human rights, politics).Content knowledge around some or all of the following: hateful speech/behaviors, violent extremism, extremist ideologies. Deep understanding of technology, Internet, social media and/or platform content issues. Ability to think both strategically and tactically, and thrive in a fast‑paced environment. Excellent writing skills.

Preferred Qualifications: Experience in launching new strategies and Zero‑to‑One initiatives. Advanced degree in law, public policy, political science, sociology, or other related field. Proficiency in data‑driven policy analysis and related enforcement/technical expertise. Previous experience working within a fast‑paced environment. Trust & Safety Content that this role interacts with includes images, video, and text related to everyday life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis. TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence‑based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person‑centred, innovative and integrated approach. About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us: Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request.Job Information 【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $96000 - $217023 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment. Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing; Technology, Information and Internet