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Personal Lines Account Manager Middendorf Insurance Associates | Clive, IowaAt Middendorf Insurance Associates, we believe insurance is about more than policies. It's about protecting what matters most and building relationships that last. As a family-owned independent agency serving Iowa families and businesses, we are committed to delivering personalized guidance, exceptional service, and solutions tailored to each client's unique needs. We're looking for a licensed Personal Lines Account Manager who shares our commitment to service, integrity, and continuous improvement. If you enjoy helping people, solving problems, and being part of a collaborative team that genuinely cares about its clients and one another, we'd love to connect.
What You'll Do: As a Personal Lines Account Manager, you'll be a trusted resource for our clients and a key member of our service team.
Responsibilities include:
  • Building and maintaining strong relationships with personal insurance clients
  • Serving as the primary point of contact for policy servicing and coverage questions
  • Reviewing client needs and recommending appropriate insurance solutions
  • Assisting clients with policy changes, renewals, and coverage reviews
  • Partner with Account Executives to market and develop tailored insurance solutions for new and existing accounts
  • Identifying opportunities to improve protection through cross-selling and account rounding
  • Collaborating with carriers and internal team members to ensure timely and accurate service
  • Providing prompt, professional resolution to client concerns
  • Staying current on industry trends, carrier offerings, and coverage options
  • Maintaining a personal lines insurance license
What We're Looking For: The ideal candidate is professional, detail-oriented, and passionate about delivering an outstanding client experience.
Qualifications:
  • Active Property & Casualty license preferred
  • Personal Lines account management experience required
  • Strong communication and relationship-building skills
  • Excellent organizational and time-management abilities
  • Ability to work independently while contributing to a collaborative team environment
  • Proficiency with agency management systems and Microsoft Office applications
  • Commitment to accuracy, follow-through, and exceptional service
  • Why Join Middendorf Insurance Associates?
  • We know that great employees create great client experiences. That's why we invest in our team and foster a workplace built on trust, respect, and professional growth.
What you can expect:✅ Competitive salary ($45,000-$55,000 based on experience)✅ Shared & Personal Production Commission Opportunities✅ 401(k) with company match✅ Health, dental, vision, and disability insurance✅ Paid time off✅ Flexible scheduling options✅ Ongoing professional development opportunities✅ Supportive and team-oriented culture✅ Opportunity to make a meaningful impact in the lives of our clients Our Core Values in ActionAt Middendorf Insurance Associates, we strive to: Put people first Act with integrity Embrace accountability Pursue excellence Build lasting relationships Continuously learn and improve These values guide how we serve our clients, support our teammates, and grow as an organization. Apply TodayIf you're looking for more than just a job and want to be part of an agency that values relationships, professionalism, and community, we encourage you to apply. Middendorf Insurance Associates Clive, Iowa Full-Time | In-Person

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