ERP Applications Analyst

Job Summary: The Senior ERP Applications Analyst is responsible for analyzing, designing, configuring, implementing, and supporting enterprise resource planning (ERP) systems. This role serves as a subject matter expert for an assigned workstream, such as Human Capital Management (HCM), Finance, or Supply Chain, and works closely with project teams and business stakeholders to deliver effective technology solutions. The ideal candidate has strong ERP experience, analytical and problem-solving skills, and the ability to support system implementations, enhancements, integrations, and ongoing operations.

Key Responsibilities: Lead ERP configuration, process design, report development, testing, and end-user training for the assigned workstream. Provide technical and functional expertise to project teams and business stakeholders. Analyze business processes and recommend appropriate technology solutions and process improvements. Perform data reconciliation and audits to maintain data accuracy and integrity. Manage project milestones and deliverables to ensure timely completion. Develop and maintain ERP reports, dashboards, and scorecards. Investigate system integration failures, conduct root cause analysis, and communicate findings. Lead system testing and support the implementation of system upgrades and releases. Provide post-go-live support and resolve issues related to the assigned ERP workstream. Lead the review, testing, and implementation of biannual ERP releases. Perform regression testing and assess the impact of new system features and enhancements. Collaborate with ERP user groups and technical teams to resolve issues and identify system improvements. Identify implementation and maintenance risks and recommend effective solutions. Support change management initiatives and provide Tier 2 end-user support. Act as the primary ERP point of contact for assigned departments, stakeholders, or committees. Manage multiple projects and priorities while working independently with limited supervision.

Required Qualifications: Bachelor’s degree or an equivalent combination of education and relevant experience. At least 5 years of experience working with information technology ERP systems. Strong analytical, troubleshooting, and problem-solving skills. Experience with process improvement and project implementation. Ability to understand business requirements and translate them into effective technology solutions. Ability to work independently, manage competing priorities, and meet project deadlines. Strong communication and collaboration skills.

Preferred Qualifications: Experience with Workday HCM, Workday Financials, and/or Workday Supply Chain Management. Experience supporting ERP systems in a healthcare environment. Familiarity with Workday implementation methodology. Experience developing or delivering Workday end-user training.

Work Environment: General office environment with periods of high workload and changing priorities. Ability to manage frequent interruptions and competing demands. Ability to perform typical office activities, including sitting, standing, and walking.

Additional Information: This role requires a hands-on ERP professional who can support both functional and technical activities, collaborate with business teams, and contribute to ongoing system improvements and successful implementations.