Commercial Lines Account Manager

RESPONSIBILITIES: Manage a mid market, large and complex book of commercial lines generalist business while delivering exceptional client serviceProcess account transactions including applications, quotations, ID cards, proposals, endorsements, binders, billing, and correspondenceRespond to client, carrier, producer, and internal service requests in a timely and professional mannerIdentify account rounding and cross-selling opportunities to enhance client relationships and coverage solutionsConduct account reviews and coverage consultations to identify potential coverage gaps and recommend solutionsMaintain accurate client records and documentation within agency management and document management systemsStay current on carrier products, underwriting requirements, rating methodologies, and industry trendsRequired QualificationsMinimum 5 years of insurance industry experience including at least 2 years in an Account Manager roleActive Property & Casualty Insurance License requiredStrong knowledge of personal lines insurance coverage, underwriting, and rating conceptsExcellent verbal and written communication skillsDemonstrated ability to manage complex client relationships and service needsProficiency with Microsoft Office applications including Word, Excel, and OutlookStrong organizational, time management, and problem-solving skillsAbility to work independently while managing