VTC Facilitator/Operator

Job Description: GCA is seeking a VTC Facilitator/Operatorfor our contract supporting the US Army T2COM (previously TRADOC) VTC/AV Support Services. The VTC Facilitator/Operatorwill facilitate and operate VTC/IPTV/AV conferences. Duties to include: The personnel shall start and power off all VTC/IPTV/AV equipment for sessions, conduct audio-visual checks prior to each conference, serve as primary VTC/IPTV/AV equipment operator for VTC conferences and other collaborative meetings, coordinate and implement recording and teleconferencing into sessions as required, and serve as initial responders to customer requests regarding VTC/IPTV/AV problems or issues The personnel shall create daily "Calendaring" schedules for events requiring facilitation based on customer input from the Conference Room Scheduler or other sources which will be used by the Bridge Operators, Facilitators, and Maintenance Team for planning and implementation purposes Build facilitator schedule based on customer requests provided by CRS from designated customers for VTC/IPTV/AV requests and coordinate and implement facilitator and maintenance schedule.

Proficient with the use of the suite of Microsoft products to include but not limited to MS Teams, MS Outlook, MS Word, MS Excel, MS Power Point, MS SharePoint, and MS Visio