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Senior Account Manager | 3PL / Contract Logistics Remote | Travel up to 50% as needed Argenta Talent Acquisition has been retained to identify an exceptional 3PL professional for a highly visible Senior Account Manager role supporting a large, complex, multi-site customer network. The strongest candidate will bring a combination that is not always easy to find: Operational depth. Analytical strength. Customer credibility. Business acumen. This is a strategic account leadership role requiring far more than relationship management. The person selected will develop a deep understanding of the customer, operations, performance commitments and business priorities, then use that knowledge to anticipate risk, identify opportunity and influence decisions across a complex organization. The opportunity is for someone who does not simply manage an account, but learns the business behind it and helps make it stronger. Direct 3PL / contract logistics experience is essential to success in this role and within the organization.
Requirements:
  • Direct experience within 3PL / contract logistics supporting complex fulfillment, distribution or supply chain operations.
  • Bachelor's degree in Supply Chain, Logistics, Operations, Engineering, Business or a related discipline required. MBA or relevant advanced degree preferred.
  • Demonstrated success in complex, high-volume operations. Multi-site experience strongly preferred.
  • Strong understanding of fulfillment operations, including labor, productivity, service, systems, KPIs, SLAs and operational performance.
  • Strong analytical and financial acumen with the ability to interpret data, identify trends and risks, challenge assumptions and translate findings into business action.
  • Experience working with contracts, customer commitments, scope, service requirements and the commercial implications of operational decisions.
  • Proven ability to investigate complex problems, determine root cause and drive resolution across multiple functions.
  • Strong executive communication and presentation skills with the confidence to articulate and support a point of view with customers and senior leadership.
  • Demonstrated ability to influence internal and external stakeholders without direct authority.
  • Working knowledge of WMS and familiarity with the technology, reporting and automation supporting modern fulfillment operations.
  • Leadership & Capabilities:
  • Tenacious and thoughtful ~ stays with difficult problems, asks the right questions and follows through to resolution.
  • Intellectually curious ~ seeks to understand how the customer, operations, systems, contract and economics connect.
  • Accountable and autonomous ~ takes ownership, exercises sound judgment and knows when to engage others.
  • Strategic and operational ~ sees the broader business picture while remaining close enough to execution to understand what is really happening.
  • Influential and credible ~ builds trust across functions and levels, challenges constructively and supports a point of view with facts.
  • Long-term oriented ~ builds relationships, knowledge and solutions designed to create sustainable value.
  • Calm under pressure ~ navigates complexity, competing priorities and difficult conversations with confidence and professionalism.
  • Interested in the Opportunity?
  • To learn more, apply your resume for confidential consideration.
  • Because this is a highly targeted search, we will respond directly to candidates whose experience and professional background align closely with the requirements and leadership capabilities outlined above.
Equal Opportunity: Argenta Talent Acquisition and our client are committed to equal employment opportunity. Qualified candidates will be considered without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information or any other status protected by applicable law. We welcome qualified professionals whose experience and career goals align with this opportunity. Follow the Argenta Talent Acquisition page if the timing is not right today. We conduct confidential searches across 3PL, contract logistics, supply chain, fulfillment, technology, automation, pharmaceutical and retail organizations ~ and the right opportunity may find you before you go looking for it.

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