Solutions Advisor

Job Summary: The Solutions Advisor partners with Outside Sales to grow assigned territories, manage customer accounts, develop new business, and drive sales growth. This role focuses on customer outreach, prospecting, quote follow-up, and maintaining sales momentum while collaborating with Outside Sales on customer relationships and larger opportunities. Both roles share responsibility for customer retention, growth, and territory success.

Key Responsibilities: Territory Growth & Sales Partnership: Collaborate with Outside Sales to develop territory strategies, coordinate customer outreach, identify opportunities, and determine when onsite visits or additional resources are needed. Customer & Account Management: Manage assigned accounts, build customer relationships through regular communication, identify growth opportunities, and re-engage inactive or declining accounts. Prospecting & Lead Development: Generate new business through outbound calls, referrals, research, marketing leads, and inbound inquiries. Qualify opportunities, schedule meetings, and maintain consistent follow-up. Quotes & Sales Pipeline: Prepare accurate quotes and proposals, coordinate pricing and solutions with Outside Sales, follow up on open opportunities, and track activity and outcomes in the CRM.Customer Support & Collaboration: Communicate product information and updates, coordinate with internal departments to meet customer needs, and share customer and market feedback with the sales team. Qualifications & Requirements3–5 years of related sales or industry experience; industrial, automotive, lubricant, or petroleum-related experience preferred. Associate degree preferred. Strong communication, relationship-building, negotiation, and problem-solving skills. Comfortable making outbound calls, prospecting, and developing new business. Highly organized with strong follow-through and the ability to manage multiple accounts and opportunities. Proficiency with Microsoft Office and experience using CRM and ERP systems. Ability to work independently while collaborating effectively with a sales team and other departments. Must be at least 21 years old and able to pass required pre-employment drug screening, physical, and background check. Must be able to speak, read, write, and hear English fluently; commute to the worksite daily; sit for extended periods; and regularly lift up to 20 pounds.

Work Arrangement: This is an onsite position and is not eligible for remote work.