Cashier

Job Title: Cashier

Job Summary: The Cashier plays a key role in delivering exceptional service to our guests, serving as one of the first points of contact. This position requires a friendly, approachable demeanor and a commitment to ensuring every guest has a positive experience. The Cashier must exhibit a professional appearance, maintain a welcoming attitude, and contribute to an inclusive environment that reflects the values of the company.

Key Responsibilities: Greet and assist guests with menu information and the ordering process in a professional and courteous manner. Maintain a thorough knowledge of the menu and ordering system to ensure guests’ needs are met efficiently. Ensure that all line products are consistently stocked and readily available for service. Accurately process customer payments, including handling cash and credit transactions. Manage to-go orders, ensuring timely and accurate fulfillment. Provide excellent phone service, responding to inquiries and assisting guests as needed. Assist guests who may require additional support or special accommodations. Efficiently open and close the cash register and line area, ensuring all procedures are followed. Report any equipment malfunctions or issues to the Manager for prompt resolution. Communicate regularly with the Manager regarding cash levels and make necessary adjustments to minimize cash handling risk. Support team members in buffet and server areas as directed by the Crew Leader, Assistant Manager, or Manager. Maintain cleanliness and organization of smallware, ensuring items are always dry, clean, and accessible for use. Adhere to all health and safety regulations, including local health department guidelines. Perform additional duties as required to enhance the guest experience and contribute to team success.

Qualifications: Fluency in both written and spoken English. Professional appearance and strong attention to personal grooming and hygiene. Ability to work long or split shifts, standing for extended periods of time. Flexible schedule availability to accommodate various shift needs. Proven ability to work well within a team environment and contribute to a positive workplace culture. Strong sense of urgency and ability to manage tasks in a fast-paced environment. Capable of lifting up to 25 lbs. regularly. Previous experience handling cash or working in a customer service role is preferred.

BENEFITS: WE OFFERMedical, Dental and Vision Coverage