Collections Specialist Our client is seeking a professional to manage the complete customer account lifecycle, from credit application review to collections and payment follow-up. This role involves working across various departments to ensure accurate account management and collections. The position is based in Charlotte, NC, and is a contract opportunity. Familiarity with general financial technology platforms is required.
Key Responsibilities:
Review and process new customer credit applications, ensuring accurate data entry.
Maintain and update customer account records, including billing and payment terms.
Manage collections for business-to-business accounts, ensuring timely follow-up on past-due invoices.
Resolve invoice disputes by collaborating with internal teams and customers.
Coordinate with cash application teams to ensure accurate payment postings.
Qualifications:- Experience in business-to-business collections or accounts receivable.
- Proficiency in managing accounts receivable aging reports.
- Strong documentation and follow-up skills.
- Intermediate skills in spreadsheet software for data analysis and reconciliation.
- Effective communication skills for interacting with customers and internal teams.
- Core TechnologiesERP Systems
- Financial Reporting Tools
- Customer Relationship Management Platforms
