Quality Assurance Technician As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Quality Assurance Technician delivers results and leads by example as a key member of the Quality team. He/she represents Quality and the customers' best interests to ensure Product Quality and process control throughout the product life cycle from design through post-delivery support. The "hands-on" QA Technician supports Quality compliance and performance across the value stream. He/she supports efforts to improve products and processes through applied Quality Sciences to increase efficiency, accuracy, and delivery of Quality excellence. Works independently and on cross-functional teams to ensure that Sonnax products and services meet Quality and Safety objectives using his/her knowledge of products and production processes, statistical control procedures, design, and testing procedures.
Essential Functions/Job Responsibilities:- Engages and applies practical problem-solving methods, Root Cause Analysis and Corrective Actions in Quality investigations, projects and Continuous Improvement to support departmental and business objectives.
- Investigates product nonconformances identified through the Customer Feedback system, Work in Progress (WIP) notifications and Corrective Action systems – internal and supplier.
- Provides technical review and analysis of product nonconformances, performance metrics and anomaly conditions as a member of Quality and cross-functional teams.
- Tests and inspects product at various stages of the manufacturing process to support Quality at the source.
- Compiles and examines statistical data to determine and maintain Quality and reliability.
- Reviews practices, procedures and processes through independent assessment to identify opportunities to improve efficiency and effectiveness and reduce risk to Product Quality and Safety.
- Identifies systemic performance issues, proposes and implements solutions to ensure root cause analysis and ensures corrective solutions are implemented with closure in Corrective Action system.
- Supports on-site assessment and evaluation of Sonnax suppliers and collaborates to develop Supplier Quality, delivery performance and Continuous Improvement plans.
- Writes technical reports/memos and documents/maintains Quality standards.
- Education and/or Experience:
- Requires a minimum of an Associate degree in engineering or an equivalent technical field.
- Requires a thorough knowledge of products and production processes along with statistical control, design, and testing procedures.
- Requires familiarity with engineering, process methods, inspection and/or Quality science - experience in precision metal fabrication preferred.
- Requires familiarity with Lean, Continuous Improvement, Six Sigma Methodologies and use of Quality and statistical process control tools – ASQ certification is preferred.
- Understanding of Metrology and knowledge of GD&T is preferred.
- Knowledge of Quality Management Systems ISO9001, TS16949 preferred.
- Excellent interpersonal and verbal/written communication skills along with strong attention to detail are preferred.
- Ability to work well independently and on cross-functional teams is preferred.
- Proficiency in Word, Excel, and Outlook applications, including Mini-tab is preferred.
Physical Demands:
Ability to wear required PPE for area, including safety glasses and steel toed shoes.
Ability to lift 50 lbs.
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.
