Instructional Designer Full Description
Instructional Designer
Job Locations: US-OH-Cleveland
Requisition ID: 2026-20870
Category: Marketing
Position Type: Regular Full-Time
Overview:
The ideal candidate for this role will work a hybrid schedule (four days on-site and one day remote) from any of our AmTrust office locations. While all locations are acceptable, candidates based in the Eastern or Central time zones are preferred.
Responsible for creating innovative and engaging learning solutions that link to key business strategies. Collaborates with key stakeholders to define learning objectives and measure learning outcomes. Designs and develops learning solutions using various instructional design methods that focus on improving organizational performance. Maintains a solid understanding of AmTrust's mission, vision, and values. Upholds the standards of the AmTrust organization.
Responsibilities:
Performs learning needs analysis to fully define root cause of learning needs and provide learning strategy solutions to meet the needs.
Partners with Company leaders and subject matter experts to identify target audience and learning objectives. Set corresponding instructional objectives.
Creates engaging materials that support the learning objectives and provide a consistent experience to all learners.
Develops all forms of instructional materials: eLearning, face-to-face classroom, virtual classroom, on the job performance support, videos, simulations, role play, assessments etc.
Collects, monitors and evaluates program data to determine effectiveness, relevance and quality of materials, content and instruction.
Creates, updates and maintains SCORM compliant eLearning modules within a Learning Management System.
Manages all aspects of the instructional design process and maintains appropriate project documentation.
Keeps current with market trends and demands. Stays informed on industry best practices and learning technology trends and their impact on the organization.
Performs other duties as assigned.
Qualifications
Required: Bachelor's Degree in related field or equivalent business experience
3 years of experience in instructional design, preferably in insurance industry
Strong understanding of instructional design, adult learning theory, learning styles and a variety of learning methodologies
Extensive experience with eLearning authoring tools, specifically Articulate Storyline
Experience with virtual classroom technology and Learning Management Systems
Experience in developing and implementing consistent learning solutions across a multi-state company
Demonstrated organizational and project management skills
Demonstrated ability to build strong relationships and be persuasive
Ability to operate both independently an as part of a team
Preferred: Experience with Kirkpatrick model for measuring learning effectiveness
Creativity in designing learning solutions
Advanced presentation and facilitation skills
Intermediate knowledge of the insurance industry, its practices and operations; preferable background in multiple lines of business.
Technical and Hard Skills
Articulate 360
Microsoft Office
Adult Learning Theory
Written Communication
Verbal communication
Technical Writing
Learning Needs Analysis
Adobe Creative Suite
Graphic Design
Visual Design
Project Management
Storytelling
Creativity/Innovation
ID Theories and Models
Virtual Classroom technology
Video Creation and editing technology
LMS
Learning Evaluation
Persuasion and Influence
This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.
The expected salary range for this role is $77,000-95,000 annually
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations
What We Offer:
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected.
This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice.
Diversity is a business imperative, enabling us to attract, retain and develop the best talent available.
We see diversity as more than just policies and practices.
It is an integral part of who we are as a company, how we operate and how we see our future.
