Front Desk Host

What we're looking for: Can you meet these qualifications? 2+ years of customer service experience in the retail, hospitality, or beauty industries Experience working in a fast-paced environment Fantastic collaboration skills with an ability to communicate over the phone and in person Commitment to helping others and working with a team Organizational skills, attention to detail, and time management abilities Ability to maintain confidentiality Ability to work a flexible schedule, including nights and weekends Are you able to work these hours? We are available when our clients want us to be. Weekends and evening availability are of high value to us. Is becoming a Front Desk Host right for you? This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment! At Floyd's 99 Barbershop in Lakewood, we're all about creating exceptional experiences for clients and employees alike. We provide extensive grooming services that bring clients' visions to life and empowers them to let their beauty shine! The goal is to exceed client expectations, and our team is constantly developing their skills and learning new strategies for performing exceptional work. We don't offer jobs; we provide vibrant career paths for creative, client-centered professionals to expand and thrive. If you're ready to invest in your future and make your mark on the community, apply now! At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form!