Description:
Kforce has a client that is seeking an Endpoint Support Engineer in New York, NY. This position will be onsite/hybrid.
Duties:- Provide end-user support for mobile devices (iOS, Android) including smartphones, tablets, and mobile applications* Monitor system performance, compliance and logging/monitoring* Collaborate with engineering teams to resolve incidents based on log data* Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement
Requirements:- Experience supporting, using technology - Omnissa Workspace ONE, Microsoft Intune* Medium level of knowledge and experience with Apple MacOS Support and Troubleshooting* Strong troubleshooting methodology skills* Must be able to document incidents and problem resolutions carefully and accurately* Excellent documentation, writing skills* Experience with change management concepts, tools and implementations preferred* Experience with Service Now desired Job Type ContractCompensation45 - $55
