Child Protective Investigator Supervisor - SESThis is advanced professional work supervising and directing the work of child protective investigators and support staff. The primary duty of the employee(s) in the position(s) allocated to this class is to spend the majority of the time communicating with, motivating, training and evaluating employees. Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children. Develops performance standards and job duty expectations with investigators, reviews standards and plans for continuous improvement. Communicates investigators' compliance with these expectations on a regular basis and provides coaching by acknowledging outstanding performance and providing suggestions on areas for improvement. Evaluates employees against established standards and takes any necessary steps for corrective action. Promotes career development of investigators by ensuring each individual receives the proper training and leads cross-training efforts on differential investigative skills. Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation. Use management tools in appropriate information system(s) on an ongoing basis to monitor open cases and manage workflow for steady progress to ensure the timeline for actions to be taken are met and to prevent backlog. Ensures that CPI operations are within legislative authority and in compliance with required federal, state rules and regulations. Identifies improvements and implements adjustments needed to ensure program effectiveness and efficiency; Facilitates and participates in the hiring, promoting, demoting, discipline and/or dismissal of employees; Collects, analyzes, and reports data regarding child protective investigations Establishes and maintains cooperative working relationships with organizations and other agencies involved with child protective investigations such as community based providers, Children's Legal Services, law enforcement, medical personnel, schools, and other community/agency resources Ensures effective communication with deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.
Qualifications:
Criteria 1: (a) A high school diploma or GED equivalent AND (b) Four years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably); AND (c) Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND (d) Current/Active Child Welfare Certification credentials from the Florida Certification Board AND (e) Valid Driver License; AND (f) Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes. OR Criteria 2: (a) AA Degree or 60+ credit hours from an accredited college or university AND (b) Two years of professional work experience (see examples below) OR two years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably) AND Examples of Professional Work Experience Guardian Ad Litem or similar Child Advocate Role Family Support Worker Group Home Worker Teacher's Assistant/Aide Family Intervention Specialist EMT Case Manager Other welfare, education or medical professional jobs that occur in high-paced, high-stress environments that require critical decision-making to occur. (c) Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND (d) Current/Active Child Welfare Certification credentials from the Florida Certification Board AND (e) Valid Driver License; AND (f) Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes. OR Criteria 3: (a) A bachelor's degree (degree must be conferred at the time of application). Bachelor's or master's degree in social work or related field preferred. (When applying please attach required education, certification or licensure). AND (b) Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND (c) Current/Active Child Welfare Certification credentials from the Florida Certification Board AND (d) Valid Driver License; AND (e) Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes.
