Senior Benefits Analyst

Job Description: About ETS:ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL, TOEIC, GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide. Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

Play a critical role in ensuring that the administration efficiently and effectively implements exciting and meaningful health and wellness programs that attract, motivate, and retain talent. The Senior Benefits Specialist is responsible for managing and administering employee benefits programs, including health insurance, retirement plans, and wellness initiatives. This role requires a deep understanding of benefits regulations such as ACA, ERISA, and FMLA, as well as strong analytical skills to evaluate program effectiveness. The ideal candidate will possess excellent communication and problem-solving abilities, attention to detail, and the capability to build positive relationships with employees and vendors. Proficiency in benefits administration software and project management skills are essential to handle multiple projects and deadlines. A commitment to providing exceptional customer service is crucial in addressing employee benefits related inquiries and concerns.

Apply concepts and methods that will improve employee experience with health and wellness benefits provided by the company Support the implementation of any new platforms or technologies that administers the health and wellness programs Provide operations excellence and analytical insights in the administration of benefits and wellness programs that help attract, develop and retain top talent Conduct periodic audits Improve employee experience in enrolling and utilizing the health & wellness program Interact with vendors and external partners that deliver or support the health & wellness programs Assist in the development of open enrollment processes including communications, vendor coordination, meetings, audits; process disability for multistate employer Collaborate with internal and external teams to ensure proper reconciliation and premium payment of benefit plans and programs are maintained and accurate Day-to-day processing of group benefits (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, flexible spending plan, 401k, non-qualified plan/ retirement plansProcess routine accounts payable activities for the Benefits Department, such as retirement plan funding, processing invoices and preparing payment requests for the Finance Department Maintain proper documents to ensure regulatory compliance and readiness for yearly 5500 audits Effectively interpret FMLA and ADA implications as they relate to leaves of absences/disabilities Experience and SkillsKNOWLEDGE/SKILLSBenefits Programs Knowledge: Understanding of health insurance, retirement plans, wellness programs, and other employee benefits. Regulatory Compliance: Familiarity with laws like ACA, ERISA, and FMLA.Analytical Skills: Ability to analyze data and make informed decisions. Communication Skills: Strong verbal and written communication. Problem-Solving Skills: Identifying issues and developing solutions. Attention to Detail: Accuracy in managing benefits programs. Interpersonal Skills: Building positive relationships with stakeholders. Technology Proficiency: Familiarity with benefits administration software. Project Management Skills: Managing multiple projects and deadlines. Customer Service Orientation: Providing excellent service to employees. AI Literacy and Responsible Use: Ability to use AI-enabled tools responsibly to support benefits analysis, employee communications, process improvement, and decision-making while applying appropriate human review, confidentiality, and compliance judgment. AI-Assisted Data Analysis: Ability to leverage AI-supported reporting, data visualization, and trend analysis tools to identify benefits utilization patterns, cost drivers, audit exceptions, and opportunities to improve plan administration. Prompting and AI-Enhanced Communication: Skill in drafting, refining, and validating AI-assisted employee communications, FAQs, summaries, and vendor correspondence to ensure accuracy, clarity, and an employee-friendly tone. ta privacy, bias awareness, vendor oversight, and compliance with applicable plan and regulatory requirements.