Asst. Director, Subscription Growth & Engagement – $150K – DC

About the Job: Responsible for the strategic development and implementation of membership acquisition, conversion, renewal, retention, and engagement. Lead and develop a team that manages recognition programs, renewals, acquisition, and engagement; establishing clear expectations, stronger performance practices, and a culture that embraces creativity and continuous improvement. Deliver targeted campaigns to increase conversion and retention, elevating and growing products and services available for members and industry colleagues. Collaborate internally and across departments to implement campaigns and operationalize the membership model, building support for new ideas. Utilize metrics, dashboards, testing, and data to analyze audience engagement with different campaigns and how they correspond to measurable revenue outcomes.

About You: 10+ years of progressive experience in subscription growth, membership, customer success, or related fields. A bachelor's degree is required for this role; a master's degree is preferred. Ability to bring hands-on subscription-business experience, including creating subscription products and successfully converting customers or members from free to paid offerings. Strong people leader and stakeholder manager who can build a high-performance culture, lead change, and gain support for ideas in a matrixed environment. Demonstrated success improving acquisition, conversion, renewals, retention, or engagement, supported by strong analytical capabilities and experience with CRM.About the Position

Compensation: $150,000-$160,000 base salary, plus an annual incentive bonus structure.

Schedule: Hybrid schedule, with 2-3 days per week on-site.

Benefits: Comprehensive health, dental, and vision coverage, retirement match, as well as wellness and professional development offerings.

Location: Metro-accessible in the heart of DC!A1480026DC-Perm_1793726172