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The Clinical Operations Manager plays a vital role in supporting the effectiveness, quality, and compliance of clinical service operations across the agency. Responsibilities include providing oversight and guidance to unlicensed and licensed clinicians with clinical-related needs and workflows within the agencys electronic health record system. This position oversees all business operations related to clinical service delivery, including but not limited to clinical onboarding, training (OJT), productivity, compliance, and interdepartmental collaboration. Acting as a liaison between clinical staff and leadership, the Clinical Operations Manager ensures adherence to all organizational, state (e.g., DBHDD, DFCS), and payor regulations, while helping drive continuous improvement through data monitoring, process development, and staff support. The role works closely with other program and administrative teams including admissions, compliance, training, billing, and utilization management to ensure operational efficiency and overall program effectiveness. TOTAL REWARDS at CHRIS 180:-Hybrid work schedule based on department/program needs-Paid Time Off (PTO)-11 paid holidays, including company break from 12/24 - 1/1-Competitive 403 (b) benefit defined contribution plan-Healthcare insurance options (HMO and PPO)-Dental and Vision insurance options-Employer-paid short-term disability-Employer-paid basic life insurance (1x times your salary)-Employee Assistance Program (EAP)-Flexible Spending Account (FSA)-Discounted college tuition for select colleges and universities
Schedule:
This is a full-time position and typically works Monday Friday 8:00am 5:00pm but requires flexibility especially in providing resources and assistance to individuals receiving resources.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, and reach with hands and arms. The employee is occasionally required to lift and/or move up to 20 pounds.
