Administrative SupportEstablished in 1981, Rainbow International offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team! As Administrative Support, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day operations of Rainbow International. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, self-directed, and enthusiastic. You are driven to project a professional company image through in-person and phone interaction while working cooperatively with others to manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Call potential customers to explain the company services and solicit business
Assist with the scheduling of services
Notify customers of service call status and follow up with customers after the work is completed
Collect all monies from all sources
Clerical duty as required including customer and job data entry
Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties.
Job Requirements:
Computer literate with proficiency in the use of Microsoft Office (Word, Outlook, Excel) and other computer software
Experience in Xactware would be helpful, but not mandatory
Strong written and verbal communication skills
Detail-oriented with strong data entry and skills
Professional appearance and personality
Team player who can work independently
Compensation:
$15.00 - $25.00 per hour
At Rainbow International Restoration we're helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers property. Does the sound of that excite you? Then seeking a career with an independently owned and operated Rainbow International franchise might be the place for you. Because for our family, this isn't just a job, it's a calling.
