Education/Experience Needed:
High School Graduate or Equivalent. Prefer Medical Scribe licensure and training. Prefer 3-5 years' experience in a healthcare setting. Must have strong knowledge of administrative processes, and have experience in an office setting, preferably healthcare. Exceptional attention to detail and ability to multi-task.
Schedule: Tuesday, Wednesday, Thursday daytime hours.
Location:
Will work between Bentonville and Springdale Hospice HomesSPECIFIC DUTIESPrepares patient charts and documentation for Interdisciplinary Team Meetings. Assist with facilitating and timekeeping of Interdisciplinary Team Meetings. Scribes for Interdisciplinary Team Meetings ensuring accurate and compliant documentation practices. Upon completion of IDT Meetings ensure the Electronic Medical Record is complete and all documentation requirements are met. Distributes any needed follow up documentation as needed. Assist with CTI completion and tracking. Assist with the gathering of additional records as needed. Assists with Medical Record tasks and initiatives as needed. Be flexible, organized and work effectively and professionally under stress. Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public. Represents Circle of Life to the community in a positive manner. Demonstrates flexibility, versatility and a positive attitude in integrating additional duties. Performs other duties as assigned. CORE VALUES AND CUSTOMER SERVICE EXPECTATIONSThe commitment to Circle of Life's Core Values and Customer Service Standards is an expectation of all employee's. These statements represent a commitment of service to the patient's, families, co-workers and community. CUSTOMER SERVICE EXPERIENCE STANDARDSDemonstrate a sincere and positive attitude. Give 100% of yourself every day. Be present and own the moment. We only get one chance. Seek to understand, not to be understood. Always find a way to say "YES".Ask "What more can I do for you", followed by "Thank you for allowing me to serve you"Follow the 10-Foot Rule: Greet patient's guests, fellow employees, and volunteers by name and with a smile. MISSION/CORE VALUESMission - Circle of Life is committed to compassionate end-of-life care for a person's body, mind, spirit and family when there is no longer a cure Compassion - Demonstrating healing, caring, and understanding Inclusion - Expressing openness and acceptance so that all experience validation Respect - Treating all with honor and dignity Comfort - Providing a peaceful, safe environment for body, mind, and spirit Leadership - Genuinely living out the organization's mission, vision, & values Excellence - Exceeding expectations while upholding our values
