Senior IT Support Specialist - Advanced Tech & Service Desk

Alliance Defending Freedom is seeking an experienced IT Service Desk professional to investigate, diagnose, and resolve technical support issues for the ministry. The role supports peers, assists junior staff, and acts as an advanced specialist while working from our Washington, D.C.office and reporting to the Service Desk Manager. You will provide advanced onsite and remote support across ministry platforms, maintain ITSM records, coordinate with vendors, and manage IT asset inventory.