Licensed Customs Broker - Major Japanese Company

PRIMARY RESPONSIBILITIES: Execute all brokerage activities in accordance with CBP regulations, including HTS classification, valuation, and proper use of free trade agreements. Maintain active U.S. Customs Broker License and ensure compliance with federal regulations. Coordinate closely with import operations teams to ensure timely and compliant entry filing. Guide customers on documentation requirements and compliance best practices. Stay up to date on regulatory changes and train staff accordingly. Serve as a subject matter expert for audits, inquiries, and CBP-related issues. Conduct internal audits of entries and oversee corrective actions where needed. Communicate effectively with CBP and PGA officials to resolve compliance issues.

PRIMARY DUTIES: Ensure Regulatory Compliance - Oversee all customs-related processes to ensure full compliance with CBP and other government agency regulations. Optimize Entry Accuracy - Review documents for HTS classification, valuation, origin, and applicable free trade programs. Provide guidance and resolve discrepancies. Support Training and Development - Train staff on customs regulations, classification rules, and process updates. Conduct periodic reviews and refresher training. Client Advisory Services - Advise clients on best practices in trade compliance, entry documentation, duty minimization, and import strategy. Risk Mitigation - Monitor and address compliance risks proactively. Lead corrective actions and ensure proper record-keeping. Audit and Reporting - Manage internal audits, oversee compliance reporting, and maintain records for CBP reviews and audits. Interdepartmental Coordination - Collaborate with sales, import operations, and compliance departments to maintain customer service excellence and regulatory compliance. Other Duties as AssignedDETAILED JOB DUTIESDailyMonitor days special deliveries, requests, PODs, etc. Address, resolve immediately and communicate issues to all need to know parties in case of any problems. Implement corrective action if necessary. Monitor daily workload throughout the day to ensure all requests, shipments and communication are followed in timely manner. Ensure timely responses to e-mail inquiries, status of shipments, special instructions and special deliveries etc. Support import staff by guiding, instructing, assigning and help them to achieve department goals. Ensure Entry processing in accordance with regulations. Support customer service and sales team providing information as needed. Communicate and hold daily briefings to staff on operational and managerial matters.

DISCLAIMER: This job description outlines the general nature and key duties of the position and is not intended to be a comprehensive list of all tasks and responsibilities.