Description:
The Proposal Writer & Specialist is responsible for the timely, compliant, and strategic development of high-quality proposals, with primary focus on Enterprise Payments opportunities. This hybrid role combines persuasive proposal writing with end-to-end proposal coordination, helping Sales advance new and expanded business opportunities. As bandwidth allows, the role also supports other RFIs, RFPs, RFQs, and related proposal requests across the organization.
Responsibilities:
Enterprise Payments focus: Build working knowledge of Enterprise Payments solutions, buyers, competitors, implementation considerations, and market trends to support accurate and differentiated responses. End-to-end coordination: Manage assigned proposals from kickoff through final submission, including schedules, assignments, deadlines, document tracking, version control, reviews, approvals, production, submission, and tracking key data in CRM for reporting purposes.
Compliance and structure: Analyze solicitation requirements, establish the response outline and compliance framework, and ensure all instructions, forms, attachments, and submission requirements are addressed. Cross-functional collaboration: Partner with Sales, product management, marketing, legal, implementation, security, finance, and other subject matter experts to gather inputs, resolve open issues, and maintain momentum.
Risk and status communication: Communicate progress, dependencies, risks, and outstanding decisions to proposal stakeholders, escalating issues early when deadlines or compliance may be affected. Proposal strategy and writing: In collaboration with internal subject matter experts, develop clear, compelling, customer-focused boiler plate and proposal narratives by synthesizing approved content, subject matter expert input, product positioning, and opportunity-specific requirements.
Content and knowledge management: Create and maintain reusable content, proposal archives, and knowledge repositories to improve consistency, retrieval, and efficiency. Editing and quality control: Review, edit, and proofread proposal materials for accuracy, clarity, consistency, professionalism, compliance, and alignment with strategic messaging and style standards. Broader RFP support: Support non-Enterprise Payments proposal work, as capacity and business priorities allow.
Qualifications:
Bachelor's degree in English, journalism, communications, marketing, business, or a related field, or comparable professional experience. Experience in proposal writing, proposal coordination, sales enablement, or a related deadline-driven role; experience with technology, payments, or public sector procurement is preferred. Strong professional and persuasive writing, editing, and verbal communication skills, including the ability to translate technical or operational concepts into clear customer-focused language. Demonstrated ability to interpret complex solicitation requirements, organize compliant responses, and manage multiple projects and priorities simultaneously. Exceptional attention to detail, quality control, organization, time management, problem solving, and follow-up. Ability to collaborate effectively across functions while also working independently, making timely decisions, and maintaining accountability for deliverables. Proficiency with Microsoft Word, Excel, PowerPoint, and SharePoint; experience with proposal automation, content management, or collaboration platforms such as Qvidian is preferred. Familiarity with responsible use of generative AI in proposal workflows, including human validation, source verification, confidentiality, and approval controls, preferred.
