Job Description
Overview:- Cambrian Homecare, LLC is an excellent setting for a career in healthcare – where you can make a real difference in the lives of the aging, injured, or developmentally disabled.
- We are seeking a compassionate and organized
- Quality and Training Coordinator to join our team in Victorville
As a Quality and Training Coordinator, you will play a key role in ensuring the quality of care provided by our caregivers and leading their ongoing training and development. You will also collaborate closely with our referral sources to maintain strong partnerships and uphold our commitment to exceptional service. This is not a remote position.
Responsibilities:
Quality Assurance
Conduct in-home quality assurance visits per agency guidelines
Complete quality assurance phone calls per agency guidelines
Investigate and resolve client complaints and incidents, ensuring timely and effective communication and corrective action
Prepare quality reports and present findings as requested
Participate in quality improvement initiatives to ensure best possible results
Provide in-home caregiver services as requested
Document all activities and communication per company guidelines
Training & Development
Coordinate and deliver orientation and ongoing training sessions for new and existing care providers
Coordinate and report training compliance for care providers
Ensure new care provider skill competency – both in-home and skills lab settings
Community & Referral Collaboration
Build and maintain positive relationships with community organizations, healthcare providers, workforce development agencies and referral sources
Communicate with referral and recruiting sources according to agency standards and protocol
Attend community and referral source meetings as assigned
Qualifications:
Ability to work flexible hours to accommodate training schedules, community events and urgent quality issues
Valid driver license and access to a reliable vehicle to travel to client homes, community events, training locations and all other required locations when needed
Experience in caregiving or caregiver training
Strong problem solving and communication skills
Ability to deliver engaging and effective training sessions
Ability to bend and lift 50lbs
Fluency in both English and Spanish
Experience working with the Developmentally Disabled population preferred
Job Requirements:
18+ years old
US work authorization
Ability to pass a background check and reference check
We are an equal opportunity employer and prohibitdiscrimination/harassmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.#ZR
