Accounts Receivable Manager-Onsite OKC, OK

Hours: 8:00am-5:00pm

Days: Monday-Friday 4 days required in office Extended hours as needed during the week, and occasional weekends as needed for business needs The Accounts Receivable (AR) Manager is responsible for leading and optimizing the Accounts Receivable function within a fast-paced, high-volume shared services environment. This role oversees daily AR operations including cash applications, collections, dispute management, reconciliations, customer account maintenance, reporting, and process improvement initiatives while ensuring operational excellence, strong internal controls, and exceptional customer support. The AR Manager drives efficiency, scalability, and accuracy across the AR function while managing a high-performing team in a deadline-driven environment. This role partners closely with Treasury, Finance, Customer Service, Sales, Fraud, Operations, and external financial institutions to resolve payment issues, improve working capital performance, and support organizational growth. The ideal candidate thrives in a high-intensity operational environment, demonstrates strong leadership capabilities, and possesses a continuous improvement mindset focused on automation, process standardization, and KPI-driven performance management. The day in the life of an Accounts Receivable Manager... Operational Leadership Manage day-to-day Accounts Receivable operations within a high-volume shared services organization. Oversee cash applications, collections activities, unapplied cash resolution, account reconciliations, deductions management, and customer account maintenance. Ensure timely and accurate processing of all incoming payments including ACH, wire transfers, lockbox payments, checks, and credit card transactions. Monitor AR aging and proactively manage delinquent accounts to minimize bad debt exposure and improve cash flow. Lead escalations related to customer payment issues, disputes, chargebacks, short pays, and unapplied cash. Ensure compliance with company policies, accounting standards, SOX/internal controls, and audit requirements. Build automated controls to catch duplicate payments and misapplied cash, with exception reporting and clear segregation of duties. Develop and maintain standardized AR procedures and workflows across the shared services organization. Team Leadership & Development Lead, mentor, and develop a high-performing AR team in a fast-paced operational environment. Establish clear performance expectations, productivity standards, and service level agreements (SLAs). Conduct regular coaching, performance evaluations, and career development planning. Foster a culture of accountability, collaboration, customer service, and continuous improvement. Manage staffing levels, workload balancing, and cross-training initiatives to support business continuity. Drive employee engagement and retention within a high-volume operational setting. Process Improvement & Shared Services Excellence Drive AR automation — cash application auto-match, AI assisted automation for repetitive tasks to cut manual work and errors and improve service levels and experience. Lead continuous improvement initiatives to improve efficiency, accuracy, turnaround times, and customer experience. Partner with leadership on system enhancements, workflow redesigns, and ERP optimization projects. Support shared services transformation initiatives and scaling strategies. Utilize data analytics and reporting to identify trends, operational gaps, and process improvement opportunities. Develop and maintain KPIs and dashboards to monitor team performance and operational effectiveness. Financial & Reporting Responsibilities Review and analyze AR aging reports, collections metrics, cash application accuracy, and DSO performance. Prepare and present operational and financial reporting to leadership. Support month-end and year-end close activities related to Accounts Receivable. Ensure accurate reconciliation of AR subledgers to the general ledger. Assist with audit requests and provide supporting documentation as required. Monitor customer credit exposure and collaborate with leadership on risk mitigation strategies. Cross-Functional Collaboration Partner with Treasury to support daily cash forecasting and liquidity management. Collaborate with Customer Service, Sales, Operations, Fraud, and Finance teams to resolve customer issues and streamline processes. Communicate effectively with banking partners and external customers regarding payment processing and account inquiries. Support strategic initiatives and organizational projects impacting shared services operations. Additional qualities of an Accounts Receivable Manager... Leadership Demonstrates strong leadership presence with the ability to motivate and develop teams in a high-pressure environment. Builds accountability and drives operational performance through coaching and performance management. Communication Communicates effectively across all organizational levels both verbally and in writing. Able to manage difficult conversations professionally and constructively. Analytical Skills Strong analytical and problem-solving capabilities with attention to detail and accuracy. Uses data to drive operational decisions and identify trends. Adaptability Thrives in a fast-paced, rapidly changing environment with competing priorities and tight deadlines. Demonstrates flexibility and resilience under pressure. Process Improvement Continuously seeks opportunities to improve processes, controls, and operational efficiency. Demonstrates a proactive, solutions-oriented mindset. About Bullion International Group Bullion International Group is a global leader in precious metals, bringing together industry-leading brands, advanced technology, and decades of expertise. As the parent company of APMEX, OneGold, MTB, GOLD AVENUE, and more, we provide integrated solutions across minting, vaulting, wholesale, and retail markets. We make precious metals more accessible to a wider range of investors and collectors, securing financial prosperity with durable assets that protect against the uncertainties of tomorrow’s economy.

Qualifications: Education: Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.

Experience: 5+ years of progressive Accounts Receivable or Shared Services experience required. 3+ years of leadership or people management experience required. Experience in high-volume transaction environments strongly preferred. Experience leading teams in shared services, centralized accounting, or operational finance environments preferred. Experience with ERP/accounting systems such as Microsoft Dynamics GP, Dynamics 365, SAP, Oracle, NetSuite, or similar platforms preferred. Experience with process automation tools and workflow optimization initiatives preferred.

Technical Skills: Advanced Microsoft Excel skills required. Strong proficiency in Microsoft Office Suite. Experience with reporting tools, dashboards, and financial analytics. Familiarity with payment platforms, banking portals, and cash management systems preferred. Experience with automated cash application (auto-match and straight-through processing) to reduce manual keying. Strong understanding of AR processes, reconciliations, collections practices, and internal controls. Proficiency with automated reconciliation tools to streamline reconciliations and reduce manual matching.

Other Requirements: Exceptional organizational and time management skills. Ability to manage multiple priorities simultaneously in a deadline-driven environment. Strong customer service orientation and relationship management skills. High degree of professionalism, integrity, and confidentiality. Ability to influence and collaborate cross-functionally. Strong attention to detail with commitment to accuracy and accountability.

Work Environment: This position operates in a fast-paced shared services and corporate office environment with high transaction volumes, strict deadlines, and frequent interaction across multiple departments and external partners. The role requires adaptability, responsiveness, and the ability to maintain accuracy under pressure. At B.I.G., our employees have access to extraordinary benefits including: Medical, Dental, and Vision Short Term Disability & Long-Term Disability Life Insurance 401K (Company matches!) Free Lunch every day Tuition Reimbursement College Debt Repayment 9 Paid Holidays Paid Time Off with Sell Back Option Paid Day off for your Birthday Lunch and Learns