Senior Benefits Specialist – Prysmian North America
Location:
Onsite-Highland Heights, KYPrysmian is the world leader in the energy and telecom cable systems industry. Each year, we manufacture thousands of miles of underground and submarine cables and systems that power global transmission and distribution networks. We also deliver medium- and low-voltage solutions for construction and infrastructure, along with a comprehensive portfolio of optical fibers, copper cables, and connectivity solutions that enable voice, video, and data transmission across the telecommunications sector. With 30,000 employees across more than 50 countries, Prysmian is a truly global organization where every individual has the opportunity to make a meaningful impact. Wherever you are based and whatever your role, you are part of a company helping to transform the world around us. On Prysmian's Total Rewards team, we go beyond administering benefits—we design meaningful experiences that support employees at every stage of life. We are seeking a Senior Benefits Specialist who brings strong benefits administration expertise, a service-oriented mindset, and the ability to manage details with accuracy, discretion, and urgency. This is a hands-on role where you will support the day-to-day administration of Prysmian's health and welfare programs, retirement-related processes, leave of absence coordination, vendor interactions, employee inquiries, and compliance activities. The ideal candidate is highly organized, collaborative, analytical, and comfortable balancing routine administration with escalated employee and HR partner needs.
Key Responsibilities:- Support Benefits Administration & Employee Service
- Support day-to-day administration of health and welfare plans, wellness programs, voluntary benefits, and related employee benefit processes across North America
- Respond to employee, manager, and HR Business Partner inquiries, providing timely, accurate, and service-focused support
- Research and resolve escalated benefit issues by partnering with vendors, payroll, HRIS, and internal stakeholders
- Support annual enrollment, new hire enrollment, life event changes, eligibility updates, and employee communications
- Maintain Data Accuracy & Reporting
- Perform regular audits and reconciliations to ensure eligibility, enrollment, payroll deduction, and vendor data accuracy
- Use Excel and reporting tools to analyze benefit data, identify discrepancies, and support corrective action
- Prepare recurring and ad hoc reports, summaries, and tracking documents for the Benefits Manager and Total Rewards leadership
- Coordinate Leave of Absence Support
- Support leave of absence administration, including FMLA, ADA, state leave programs, company leave policies, and return-to-work coordination
- Partner with employees, HR Business Partners, payroll, and external vendors to help ensure accurate, timely, and compliant leave processing
- Track cases, follow up on outstanding items, and escalate complex matters to the Benefits Manager as appropriate
- Partner with Vendors & Internal TeamsServe as a key liaison with carriers, administrators, TPAs, and other benefit vendors to resolve employee and plan administration issues
- Monitor vendor follow-up items, service issues, and process gaps, escalating trends or concerns to the Benefits Manager
- Support vendor implementations, renewals, file feeds, testing, and ongoing process improvements
- Ensure Compliance & Governance
- Assist with compliance-related activities, including required notices, plan documentation, audits, reporting, and recordkeeping
- Support Form 5500, ACA, COBRA, HIPAA, ERISA, and other benefit compliance processes in partnership with the Benefits Manager, legal, vendors, and consultants
- Maintain strong attention to detail and confidentiality when handling employee information, benefit records, and sensitive matters
- What You Bring4–6 years of experience in benefits administration
- Strong working knowledge of self-insured health and welfare benefits, leave of absence administration, and employee benefit processes
- Experience working with benefits vendors, carriers, TPAs, HRIS platforms, and payroll teams
- Strong Excel skills, including data validation, reconciliations, pivot tables, lookups, and reporting
- Familiarity with benefits compliance requirements, including ERISA, ACA, HIPAA, COBRA, FMLA, ADA, and applicable state leave programs
- Ability to manage multiple priorities, meet deadlines, and follow through on details in a fast-paced environment
- Excellent communication, customer service, problem-solving, and follow-up skills
High degree of professionalism, discretion, and confidentiality when working with sensitive employee information-----------------------------------------Job Offer Fraud AlertWe take the security of our candidates seriously. Please be aware of job offer scams involving individuals falsely claiming to represent our company.
Our company will never:Ask for payment, fees, or financial information at any stage of the recruitment process
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All legitimate communications from our recruitment team will come from an official company email domain (ending in @prysmian.com).If you believe you have been contacted regarding a fraudulent job offer or are unsure about the authenticity of a message, please contact us directly at narecruiting@prysmian.com.Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders.
With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes.
All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws.
Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
Visit our DE&I Pageto learn more about Prysmian's commitments.
Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please contact us at talent.mobility@prysmiangroup.com.SummaryLocation: Highland Heights, KY
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