Job Title Provides case management services, supervision, training and development, and oversight to the family preservation and reunification team. Serve as primary liaison between HOMEBUILDERS® team and the agency's management team. Serve as the primary contact with the HOMEBUILDERS® consultant regarding implementation of the model and program fidelity. Be available to respond to client and In-home Specialist crises as they occur. Reports to the Program Manager.
Essential Job Functions:
Adhere to all supervisor components in the HOMEBUILDERS® Standards.
Supports the mission, vision and philosophy of the organization. Complies willingly with all organizational policies and procedures.
Supports all functions that attain and maintain accreditation and compliance with the contract and regulatory agencies.
Receive referral inquiries, screen for eligibility, gather referral information, and manage assignment of referrals to maintain therapist caseloads. When applicable, be available to accept referrals 24 hours a day, 7 days per week.
Act as primary back-up for In-home specialist and be available for immediate consultation 24 hours a day, 7 days per week. Provide coverage of the emergency/crisis line; carry a cell phone for 24/7 availability. Arrange for coverage when unavailable; help arrange back up coverage for therapists as needed.
Ensure families are seen within 24 hours of referral; share responsibility with In-home specialist for initial determination of family eligibility for services.
Facilitate weekly team consultations, and individual consultations with in-home specialist as needed (typically several contacts each week), to assess progress on goals and help structure time and activities during intervention. Ensure every family is staffed at least weekly.
Consult with in-home specialist, management staff and HOMEBUILDERS® consultant regarding safety issues to help identify risks, promote safety, and implement safety plans; respond to family crises and consult with therapists regarding safety concerns if and when they occur, 24 hours per day, 7 days per week. Increase amount of consultation when serious safety risks or concerns exist.
Consult with in-home specialist around any difficulties meeting with families in their homes.
Ensure in-home specialist utilize the following components in their work with families: engagement and motivation enhancement strategies; research-based cognitive/behavioral strategies; a variety of teaching methods; a comprehensive, strength-focused assessment process; a collaborative goal setting and service planning process; provision of concrete goods and services (including transportation); advocacy; assessment of goal progress and needs.
Monitor use of concrete service funds; assist in-home specialist in prioritizing families' concrete and service needs to ensure scarce resources are utilized effectively.
Assists with monthly statistical and program reports as required.
Meet standard for ongoing client contact requirements (minimum 40 hours per year).
Requirements
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Masters degree or greater in social work, psychology, counseling, or a closely related field and at least 2 years experience working with children and families; or a BA degree in the one of these fields and at least 4 years experience as an in-home case manager.
