Emergency Recovery Coordinator (ERC)

Emergency Recovery Coordinator (ERC) Serve your community when it needs it the most Generate revenue opportunities by directly consulting with property owners impacted by fire, water damage, or other large-scale emergency events Cooperate with public emergency response agencies and private entities Create and retain customer loyalty and preference by establishing a positive and trusting relationship with the customer Participate in restoration related community awareness events and programs Proactively searches for, acts upon potential opportunitiesERC's work with owners, adjusters, and Project Managers, First Responders, and Community Leaders after traumatic events such as a fire or flood to help our customers receive the highest quality care as they transition from chaos to calm. As an ERC, you need to think quickly but in a controlled manner to ensure the property owner that you can take care of their property. ERC's are dynamic speakers and comfortable when interacting in both one-on-one and group settings. We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission and Values to be more than just a service provider our Emergency Recovery Coordinators are on the front lines of restoring their communities by directly consulting with property owners impacted by fire, water damage, or other large-scale emergency events. You will have autonomy after training to control your schedule and continually seek learning opportunities that will improve your skillset. Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. To provide extraordinary care while serving people in their time of need To provide opportunities for great people to deliver Best in Class results Serving others in their time of need is not easy. We will need you to build foundational relationships based on trust, actively listen, and sign mitigation work to stabilize and secure the structure and prevent further damage to the property. The ERC will develop a positive and trusting relationship with the property owner. Ongoing Leadership Development Program and industry events One on One mentorship Three months of structured training to learn the Paul Davis WayAccess to Paul Davis University and regular training opportunities Cell phone and computer provided by the company Company vehicle and gas reimbursementPTO and sick days with a flexible schedule Base + commission. Our current ERCs yearly pay range from $50,000 to $100,000+ depending on their production. No limit to earning potential. Ability to clearly deliver truth and give certainty when property owners need it most Proficient with a variety of current technology Career emphasis on learning and continuing education Sound planning and organizational skills Excellent communication and presentation skills Valid Driver's license and satisfactory driving record required

Before You Can Take the Field: Working Conditions and Physical Requirements: The physical environment requires the employee to work in all types of both indoor and outdoor conditions. Frequently required to use personal protective equipment, having the ability to stand or walk, occasionally bending, squatting, climbing stairs, and lifting up to 50 pounds.