Retail Data & Order Fulfillment Associate Are you a spreadsheet wizard who also loves the fast-paced energy of a retail floor? Our Co-op is looking for a Retail Data & Order Fulfillment Associate to join our team in a unique "hybrid" role that bridges the gap between our digital systems and our physical products. If you have a passion for precision, a knack for Excel, and a commitment to stellar customer service, this is the role for you. The Best of Both Worlds You won't be stuck behind a desk all day—but you won't be on your feet for eight hours straight either. Your time is split between our back-end systems and the sales floor, ensuring our data is as sharp as our displays.
What You'll Do:
Master the Data: Manage technical product data, update pricing, and design professional signage that keeps our customers informed.
Fulfill the Promise: Handle the full lifecycle of special orders—from receiving and auditing shipments to ensuring the right product gets to the right customer.
Support the Squad: Act as the "glue" between departments, offering cross-functional support to keep operations running smoothly.
Engage with Customers: Step onto the sales floor to provide expert service, troubleshoot order inquiries, and maintain a premium shopping environment.
What You Bring to the Table:
Excel Proficiency: You know your way around a spreadsheet and enjoy the "cleanliness" of accurate data.
Operational Agility: You can pivot from technical computer work to physical receiving and merchandising without missing a beat.
An Eye for Detail: Whether it's a pricing label or a special-order SKU, you believe accuracy is everything.
People Skills: You are helpful, professional, and ready to support both your teammates and our customers.
Ready to help us build a more efficient, data-driven retail experience? Apply today!
Job Summary:
The purpose of the Retail Data & Order Fulfillment Associate is to perform identified tasks as assigned within the department. This requires a detail-oriented individual responsible for supporting the integrity of information within our POS system. This role is crucial to ensure smooth and accurate operation of Monadnock Food Co-op's Provisions, Special Order and WebCart programs. The ideal candidate must demonstrate a hands-on approach with respect to completing job duties accurately and on time, thrive in a fast-paced environment and is proficient with data entry, Microsoft Outlook and Excel. To perform this job successfully an individual must be able to perform each essential duty satisfactorily with or without a reasonable accommodation. Co-op Benefits under 20 hours per week:20% employee discount- including sale items! Quarterly and Annual Gainshare depending on store performance 401K – Traditional or Roth or Both! with up to 4% company match and free retirement counselors Generous Paid Time Off- even Part-time! Employee Assistance Plan Bereavement and Jury Duty LeaveFree Staffed Out products, plants and flowers Staff Appreciation Events throughout the year! Co-op gear Paid community outreach hours Fun at work! We Rock!
Location: 34 Cypress St Keene, NH 03431
Schedule:
Monday and Wednesdays from 9am to 5pm*You must be available for this schedule in order to be considered*Pay Range: Begins at $18.54 with additional compensation for experience Monadnock Food Co-op participates in E-Verify
