Onsite Weekend Overnight Concierge - Part-time (Sage Residences)

Overview: Salary Range$19.00 - $20.00 Hourly Position TypePart Time CategoryELVONS

Description: Role:Onsite Concierge - Part-Time WeekendsLocation:Longboat Key, FLCommunity:Sage ResidenciesPay Range:$19.00 - $20.00 per hour (depending upon education and experience) Job Type:Part Time Weekend - OvernightTypical Schedule:Saturday 11:59 PM - 8 AM, Sunday 8PM-8AMCompany Summary---RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its Cira Connect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:* Integrity: we always do the right thing.* Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.* Selflessness: more than teamwork; we are part of something special and much larger than any of us.* Personal Relationships: we are a professional services company; people do business with people they like.* Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.* Join RealManage Elevated Onsite's fast-growing team where energy, teamwork, innovation, and contribution are highly valued.* Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious CertifiedTM recognition from Great Place to Work, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.Community Summary---Imagine appreciating the spectacular natural beauty of this pristine island location from your great room walled in endless sparkling glass from your Sage Residence. Expansive balconies on all sides provide unencumbered, dazzling views of the Gulf and Bay waters encircling this beachfront paradise, from invigorating sunrise to dramatic sunset. There are a mere 16 opportunities to enjoy this laidback yet refined Longboat coastal lifestyle in a residence created with exquisite contemporary design. Ranging from 4,000 to 4,300 S.F., these condominiums feature premium finish packages and refined details to create the harmonious lifestyle you desire. From the champagne toast at your wet bar to the family barbecue in your summer kitchen to the relaxing spa bath in your expansive master suite, the pleasureful details are derived from the mindful design. With security and convenience of utmost importance, this gated community offers private garage parking and direct elevator access with keyless entry to all units. Our 24/7 staff cultivate Sage’s intimate lifestyle.Role Summary---The Onsite Weekend Concierge is responsible for providing professional, courteous, and attentive services to residents and guests while helping to maintain the security, cleanliness, and overall appearance of the community. The concierge serves as a primary point of contact during weekend hours and is expected to monitor the property, assist residents, coordinate vendor access, and promptly communicate any concerns to management. Responsibilities---Resident and Guest Services* Provide friendly, professional, and responsive services to residents and guests* Monitor and respond to community phone calls, text messages, and emails in a timely matter* Assist residents with general questions and requests* Set up pool and beach chairs for residents and guests and ensure seating areas are maintained* Provide clean towels and water to residents* Accept packages delivered to the community on behalf of residentsPackage Handling and Delivery* Properly identify and organize packages to ensure they are delivered correctly* Ensure packages are handled securely and with care* Notify residents of their delivery and deliver packages to units when appropriateVendor and Contractor Access* Check in with vendors and service providers and verify before providing access* Ensure vendors follow community access and security procedures* Notify management of any concerns or unusual activity.Property Security and Monitoring* Monitor security cameras and remain alert for unusual, suspicious, or unauthorized activity* Ensure all units, common areas, access points, and the property are properly secured* Follow all established community security and emergency proceduresProperty Inspections and Work Orders* Conduct routine patrols of the property and observe the condition of common areas, landscaping, pool areas, beach areas, building exteriors, and other community property.* Identify maintenance concerns, damages, safety hazards, or other issues requiring attention and notify management and maintenance* Document and communicate important observations, incidents, or residents' concernsTurtle Season Responsibilities: May through October* During Turtle Season, ensure the community follows applicable beach and sea turtle protection requirements* Conduct regular checks of the beach area* Ensure the beach is clear of chairs, umbrellas, furniture, personal items, and other obstructions as required* Follow all community procedures and applicable requirements regarding sea turtle protectionAdditional Responsibilities* Maintain confidentiality and professionalism when handling resident information* Communicate effectively with residents, guests, vendors, management, and staff* Maintain accurate records and provide clear shift-to-shift communications regarding outstanding issues* Respond appropriately to emergencies and immediately contact management and/or emergency services when necessary* Monitor community entrance gates and assist with gate-related activity as neededDisclaimerThis description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

Qualifications: ---* Previous concierge, hospitality, customer service, security, or property management experience preferred* Excellent customer service and communication skills* Professional appearance and demeanor* Ability to remain attentive and observant* Ability to work independently and make sound decisions when management is not immediately available* Comfortable using phones, text messaging, email, security cameras, and community access systems* Strong organizational skills and attention to detail* Reliable, punctual, and dependable* Abiltiy to walk and patrol the property throughout the shift* Able to handle resident requests and property concerns in a calm and professional manner* Overnight weekend availability required Physical Requirements---* Ability to stand and walk for extended periods throughout the workday.* Ability to climb stairs, ladders, bend, stoop, kneel, crouch, or reach frequently.* Ability to lift, carry, push, or pull objects up to 50 pounds regularly and occasionally heavier with assistance.* Manual dexterity to operate tools, equipment, and machinery safely.* Visual acuity to inspect equipment, read gauges, and perform detailed tasks.* Hearing ability to detect alarms, equipment sounds, and verbal instructions in noisy environments.* Ability to work in varying environmental conditions (heat, cold, dust, noise, outdoors).* Ability to wear and use appropriate personal protective equipment (PPE).* Ability to work varying schedules, including evenings, weekends, on-call, and overtime as required.Pay---$19.00 - $20.00 per hour, depending upon education and experience EEO & Values Statement---RMEO is a values‐based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.ADA Statement---RealManage is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to apply for this position or perform essential job functions, please contact Human Resources at hr@ciramail.com.