GENERAL FUNCTION:
We are seeking a highly motivated and customer-oriented Optical Retail Sales Associate to join our team at Pearle Vision of Glen Burnie MD. The basic function of the Optical Retail Sales Associate is to attract and retain patients by delivering an exceptional patient experience, fostering patient retention, and promoting outstanding doctor satisfaction.
MAJOR DUTIES & RESPONSIBILITIES:
Drive profitable store sales by fostering a retail selling culture by practicing through role‑playing, and using effective retail sales skills. Develop professional business relationships with other associates and doctors. Fill ophthalmic eyeglass prescriptions, and fit and adapt lenses and frames, to include but not limited to the following: Utilize optical prescription in conjunction to the patient’s visual requirements. Recommend specific lenses, and lens coatings to suit patient needs. Assist patients in the selection of frames, and coordinate frames to prescription and patient need. Perform appropriate optical related measurements. Pre‑screen patients prior to eye exam using various pieces of optometric equipment. Ensure a quality patient experience through correct pricing, POS entry, and realistic delivery time quotes. Provide appropriate guidance to patients regarding Managed Vision Care. Assist with ensuring each store is effectively merchandised and presented according to Planogram and other company standards. Other duties as assigned by Store Manager.
REQUIREMENTS:
High School Diploma or equivalent. Prior experience in sales and customer service, preferably in the optical or retail industry. Strong communication, interpersonal, and problem‑solving skills. Knowledge of basic math and ability to perform simple calculations. Ability to stand for extended periods and lift up to 20 pounds. Must be flexible to work evenings, weekends, and holidays as needed. Must have reliable transportation to commute to and from the store. Attention to detail and follow‑up. Ability to manage priorities through adaptability and flexibility. Willingness to take calculated risks. Experience with personal computers preferred. Familiarity with different types of lenses, coatings, and treatments is a plus.
COMPENSATION & BENEFITS:
The Optical Retail Sales Associate position offers hourly pay and opportunities for commission based on sales performance. We also offer on‑the‑job training and development to help you grow in your role. As a part of our team, you will also have access to employee discounts on eyewear and eye care services. Health insurance and 401(k) investment is available for full‑time employees.
EEOC STATEMENT:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
